What are the responsibilities and job description for the Plumbing/Sewer Sales Specialist position at bellbros?
About Bell Bros:
At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.
Job Summary:
We are seeking an enthusiastic and motivated Sewer Sales Specialist to join our team. This role involves providing expert consultations to customers, diagnosing sewer and drain issues, and recommending appropriate services or solutions. The ideal candidate thrives in a sales-driven environment, possesses strong technical knowledge of plumbing systems, and has excellent customer service skills.
Key Responsibilities:
- Sales Generation: Conduct outside sales to both club and non-club customers, focusing on the sewer/ drain department.
- Brand Representation: Serve as a brand ambassador, maintaining a professional demeanor and adhering to company policies while operating company vehicles.
- Job Management: Monitor plumbing repair, sewer and re-pipe jobs daily to ensure they progress as planned and meet contractual timelines.
- Collaboration: Work closely with Field Drain Techs, Sewer Supervisors, PSI technicians and Sales Coordinators to provide accurate solutions and meet customer and company objectives.
- Customer Relations: Resolve contractual and job performance concerns with customers and Supervisors, maintaining a customer-oriented focus.
- Technical Skills: Demonstrate knowledge of general plumbing, camera operation, drain issues, and installation methods using standard tools and equipment.
Qualifications:
- Proven experience in sales, preferably in the plumbing or home services industry.
- Strong knowledge of sewer and drain systems, including repair and maintenance techniques.
- Exceptional communication and interpersonal skills.
- Ability to assess customer needs and present solutions in a clear, professional manner.
- Self-motivated with a results-oriented mindset.
- Proficient in using CRM software and other sales tools.
- Valid driver’s license with a clean driving record.
Preferred Qualifications:
- Prior experience in a plumbing, HVAC, or home services company.
- Basic plumbing certification or training is a plus.
- Prior experience working on 100% commission
Benefits:
- Paid Holidays
- Medical/Dental/Vision/PTO
- Opportunity for Advancement
- Ongoing Professional Training
- Working for a company that value all employees.
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We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
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