GOLF ADMINISTRATION AIDE

Golf Administration Aide

Employment Status:  Part-Time 

FLSA Status:  Non-Exempt 

Benefit Status: 

Bella Vista Property Owners Association 

Department: Golf Operations

Department #: 

Reports to: Golf Admin Supervisor

Safety Rating: Normal

Starting Pay: $12 - $14/hour
 Prepared Date: February 2026

POSITION SUMMARY 

Golf Administration Aide, with average difficulty, performs detailed clerical tasks, maintains records, and prepares summaries. May require independent judgment in the disposition of routine matters without direct supervision. Will work under the direct supervision of the Golf Admin Supervisor.

REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES  

The essential functions include, but are not limited to the following: 

Provides support for the department. In addition to other duties as assigned, will perform clerical skills including the exercise of control over a specified number of schedules. Will learn BVVPOA policies and department procedures. Will research and resolve member issues in a timely fashion.

• Exhibits excellent customer service skills.
• Imports and maintains information into the current golf or accounting software program.
• Types/updates reports, correspondence, letters, and other documents.
• Sorts, indexes and files work orders, letters, and other documents, alphabetically, chronologically, numerically, electronically or by other predetermined classifications.
• Answers routine telephone requests or refers callers to the proper person or department demonstrating excellent customer service skills.
• Processes member payments from check and ACH. Reconcile accounts.
• Prepares bank deposits and end of day closing processes.
• Composes letters in response to community requests.

Minimum Qualifications (Knowledge, Skills, and Abilities) 

• Must have a one-year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience. 
• Experience using Microsoft Office – Outlook, Excel, Word, PowerPoint is required.
• Must have the ability to write routine reports and correspondence. 
• Strong computer background and the ability to learn and operate various industry-specific programs. 
• Strong communication and organizational skills.
• Must always work safely.
• Must possess superior customer service skills.
• Must have knowledge of office administrative procedures, and knowledge of use and operation of standard office equipment.

Physical Demands and Work Environment 

Prolonged periods of sitting at a desk and working at a computer. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move items up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Specific required movements include the following: trunk-bend, twist, rotate, push, pull, and carry, arm’s reach, and leg-lifts. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.  

The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.