What are the responsibilities and job description for the Customer Support Specialist position at Belcan?
Job Title : Customer Service Rep III
Location : Oak Creek, WI 53154
Duration : 12 Months (Remote & Need to go in sometimes for team meetings (work building)
Shift : (07:00 AM 03:30 PM)
Pay Rate : $30/HR On W2 (No Benefits)
Job Description:
5-7 years.
May respond to e-mail inquiries.
Customer service is the primary function, but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications.
Handles customer service inquiries and problems via the telephone and records consistent problem areas. Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
College degree is not a prerequisite.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Salary : $30