What are the responsibilities and job description for the Administrator position at Belcan Services Group, Limited Partnership?
Job Details
QUALIFICATIONS:
- Proven experience in administrative roles, preferably supporting Customer Service.
- Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable).
- Strong organizational, communication, and multitasking skills.
- Detail-oriented.
- High school diploma or equivalent.
- 1-2 years of administrative experience
SCOPE OF WORK:
- The temporary administrative employee will be responsible for, but not limited to, the following tasks:
CUSTOMER SERVICE SUPPORT:
- Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel.
- Maintain and update customer records and databases ensuring accuracy and confidentiality.
- Prepare and distribute customer correspondence, reports, and service documentation as needed.
- Coordinate scheduling of customer meetings, follow-ups, and service appointments.
- Track and report on customer service metrics and escalate issues as required.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $26
