Senior Customer Business Manager - Club

Job Description Summary

This position is responsible for the sales of all Bel Brands USA branded products in the Club region focused on Costco/BJs. This region is responsible for 20 MM lbs. in volume sales, $120 MM in net sales and over $40 MM in trade funds. This position will function as one of the Company’s representatives for Costco/BJs sharing responsibility with 1 additional counterpart. This role will have accountability for sales volume, trade spending and profit of that business. Up to 40% business travel is required and option to work remotely or flexible in the corporate office.

Essential duties and responsibilities

• Functions as one of the Company’s primary representatives with national coverage Costco regions and/or BJs and is held accountable for net sales and the proper management of the trade budget
• Oversees and provides clear direction of the Company’s sales and marketing activities, with direct presentations to Costco Region buyers and/or BJs corporate buyers
• Aligns all professional objectives with the sales organization and the Company’s goals and vision
• Ability to collaborate cross-functionally, internally and externally, to bring Club Innovation to market, focus on forecast management, and create/execute customer plans
• This role is highly collaborative and requires consistent partnership with Sr. Customer Business Manager, Club, Sr. Director, Club, and VP, Sales WM/Club.

Qualifications and Competencies

Minimum degree and experience required:

• Bachelor’s degree and/or equivalent experience required
• 5 years minimum experience with a CPG company in Sales; Direct customer experience required; Club experience preferred, but not required
• Working knowledge of the distribution system used by CPG companies required
• Financial acumen and familiarity with trade management required
• Analytical background and experience analyzing sales trends and making thoughtful recommendations
• Ability to forecast and communicate weekly/monthly volume and spending information

Specific competencies required:

• Intermediate computer skills: knowledge of Excel and PowerPoint required, along with the ability to understand/analyze syndicated data.
• Persuasive and influential sales communication skills; understands audience and adjusts communication to drive desired results.
• Should be a highly motivated and organized self-starter who strives for excellence; should also thrive in working within a collaborative team and have a desire to grow and learn.
• Must be a solid strategic thinker who can decisively prioritize competing demands and assess multiple outcomes with limited information.
• Must possess a presence that fosters positive interactions within all levels of the internal and external community. Ability to professionally and clearly communicate in all written and verbal communications.
• Should have business maturity, impeccable personal integrity and be committed to ongoing individual professional development.
• Must have excellent attention to detail and communication skills.
• Language skills: proficient in written and spoken English required.

Performance Expectations: Confidentiality, quality, accuracy, timeliness, reliability, and thoroughness of work performed; ability to gain the trust and respect of management, coworkers; maintain the integrity of confidential business and product information; ability to communicate effectively and develop good working relationships with other employees is essential to accomplish goals and objectives of the Sales Department.

Working Conditions: Work is performed largely in a field environment. Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to, special projects, deadlines and other concerns and the Sr. Customer Business Manager must be willing to put in the extra time & efforts to manage expectations. Work hours may also be adjusted to account for Central Time zone needs, but will be the exception and not consistent expectation. Up to 40% business travel is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total Rewards

• Base Salary: $160,000 - $175,000
• Bonus Opportunity: 30%
• Car Allowance
• PTO and Medical, Dental and Vision Benefits from Day 1
• 401k Match