Account Manager- Traverse City Area

Account Manager

You understand that trusting relationships come before sales. Your job is to be a partner with your customers, to meet them where they are at, and to bring solutions. You have the autonomy to be creative. You have the support behind you to get it done.

If you get excited working in a professional environment where you can bring your best self to work and make a difference to those around you, then this position is for you. 

How you show up

You LISTEN. You really listen to understand stated needs, underlying issues, and what the customer’s dreams are for their business.

You seek to understand. You know there is a bigger picture to every customer or potential customer, and you seek to understand them so that you can be the best partner for them.

Numbers, outcomes, and development matter to you. You develop and implement strategic sales and operations plans to support corporate goals. Then you ensure those goals are consistently being met.

You understand you are part of the team that is B-Y, so you engage in regular and timely communication sharing input, insights, issues, etc.

The day to day

(italics indicate essential function)

You will spend time traveling within your assigned territory to meet with current customers or to develop new relationships. You demonstrate how a relationship with B-Y will help that customer achieve their goals through products, sales, services, and training.

You keep up to date on technical and product innovation, competitive developments, industry trends, and Behler-Young marketing plans. You attend and participate in sales meetings and product training

You know the ins and outs of the ordering processes, and you quote prices and credit terms for prospective orders.

You are a liaison for the customer. You bring their needs, concerns, and areas for opportunity to the right people on the B-Y team.

You develop an annual “Business Proposal” with each Bryant dealer, identifying key programs (Technical, Business, and Sales & Marketing) that will be implemented to achieve Dealer / TM annual sales and profit targets.

What you have

Strong understanding of sales and how to build relationships, and you understand how they work together for successful outcomes. 

Curiosity. You use it to your advantage to fully understand your assigned customers and get to the heart of their needs. You also use it to learn about new products and services that B-Y can offer so that you can offer those things to your customers when they need them.

Initiative and drive to pursue GREAT always.

Excellent communication skills displaying listening, professionalism, tactfulness, and empathy.

A good driving record. You will spend a significant amount of time traveling between customers and your home branch.

Willingness to continuously learn and improve.

The physical, mental, and emotional ability to consistently be there for your customers, to solve their problems, 

What you get at B-Y

On the job training

Opportunity for additional commission

Career path development

Team member support

World-class leadership

Organizational Core Values:

• We care about others. 
• We do the right thing. 
• We pursue great rather than good. 
• We do whatever it takes.