What are the responsibilities and job description for the Office Manager position at Behind the Design?
Location: Huntington Station, NY
Role Type: Full-time, 100% onsite
Behind the Design is hiring an experienced Office Manager on behalf of a bespoke, industry-leading brand in the home design and window treatment niche. This is a key leadership role within the company, ideal for a highly organized, confident, detail-driven professional with strong operations and bookkeeping experience. Advancement opportunity to grow into an Operations Manager role, taking on broader responsibility for company operations and strategic leadership.
What You’ll Get- Salary: $70,000–$75,000 per year, experience dependebnt
- Annual performance-based bonus potential
- Paid Time Off: up to 10 days in your first year
- Holidays: 10 paid holidays per year
- Professional development opportunities
- Training on the window treatment niche of the design world
- Clear growth path to Operations Manager and beyond
As our Office Manager, you’ll provide steady leadership and oversight across the company’s daily operations while collaborating closely with installers, designers, and the showroom team. This role will challenge you to refine processes, lead people, and prepare for expanded operational responsibilities.
A Day in the LIfe Will Include:
- Leading the operations team, hosting daily huddles, and checking in with installers
- Overseeing showroom operations, ensuring cleanliness, organization, and readiness for clients
- Managing scheduling, recruiting, onboarding, training, and performance reviews
- Monitoring project timelines, budgets, and order accuracy—including inspection of large orders
- Handling financials: AP/AR in QuickBooks Online, order deposits, collections, and vendor payments
- Leading weekly installation and production meetings, preparing leadership reports, and reconciling QuickBooks transactions
- Overseeing inventory, ordering materials, and managing receiving/distribution
- Addressing service requests, customer escalations, and maintaining a high standard of client satisfaction
- Driving efficiency by developing processes and reducing errors
- Traveling once per week to the company’s second location in Albertson, NY, to provide support and oversight.
- 5 years in leadership of an operations or office team
- 3 years of bookkeeping experience (AP/AR) with QuickBooks Online
- Proficiency in CRM systems, Google Suite, and typing 50 WPM
- Strong communication, organizational, and time management skills
- Ability to problem-solve under pressure and follow procedures with precision
- Ability to act as a project manager of project managers and keep sales/revenue collection on pace
- Friendly, professional demeanor with confidence and integrity
- Ability to lift up to 60lbs as needed
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Salary : $70,000 - $75,000
