FT or PT Human Service Tech (Days)- SOS

Job Title: Human Service Tech- SOS

Department: Residential

Reports To: Program Director/RS Supervisor/ Lead Recovery Specialist

FLSA Status: Non-Exempt

Job Description

The Recovery Specialist observes, guides, redirects and assists residents in learning and practicing new behaviors, including responsibility with assignments and chores. This position ensures a clean and safe environment for clients and staff, communicates with all staff on the status of residents. The techs document observations of residents and assure compliance with house and program rules/procedures.

Roles & Responsibilities

Recovery Specialist/Client Services:

• The RS will complete intakes with new client admissions, including completion of all proper documentation, searching, and orienting of the new clients. This includes verifying insurance and/or payer source and ensures the intake is completed per the work-flow process including the release of information forms from the client.
• During the discharge of the client, the RS assists with discharges to ensure the client will be transferred to the next of care. This includes inventory, discharge instructions, and/or applicable information for the client to be successful.
• The RS may, at times, prepare/serve meals and supervise cleanup/sanitation of the dining/kitchen as directed. This includes supervision of chemicals and/or food safety policies and procedures. Transport/schedule clients to on-going appointments and meetings while in treatment. The RS will assist as needed with the care of the clients while teaching them Activities Daily Living Skills.
• The RS conducts regular/situational room/chore checks/searches with access of the facility. The RS may perform searches on the clients and have them perform drug screens.
• For the overnight shift, The RS must understand the Nebraska Medicaid Eligibility System (NMES) to determine clients Medicaid eligibility.
• The RS must understand the Credible Electronic Health Record system. This includes the following: Intakes, Referrals, EMAR, Service List, Documentation (Scanning), “Home Page Links”, “Inpatient” tab, and/or other sections as directed by supervision. The RS will handle shift notes daily while achieving the agency’s mission on client care. This includes observations of the clients and/or any other documentation that is related to the client’s mental health and substance use disorders.
• The RS can provide suggested interventions for inappropriate/unacceptable behaviors by helping residents identify what s/he needs and new ways of handling the situation and/or to the behavior with a follow up to the client’s therapist. This includes de-escalation techniques, trauma informed care, and/or other behavioral health courses as directed by the Clinical Director and/or designee.
• The RS is responsible for supervising community meetings, whether in-house or outside meetings.
• The Recovery Specialist identifies/documents changes in clients affect and behavior by completing shift notes in the E.H.R system, and notifies other staff as needed.
• Following training, the RS will complete new patient admissions/discharges and proper documentation of medication. The RS will observe and record client’s self-administration of medication.

Requirements:

• Must be at least 21 years of age.
• Successful completion of background checks/references including a valid driver’s license. The driving record must be in accordance with the agency’s guidelines.
• If in lived substance abuse recovery, two years of continuous sobriety/ “clean time” is required and maintained throughout employment.