Supervisor (Group Living Environment)

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. We were recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts.

We are seeking a dedicated and experienced Supervisor to join our ACCS (Adult Community Clinical Services) program! This role is ideal for a seasoned leader with a background in mental health services, and human services, who is passionate about delivering high-quality, person-centered care for individuals in the community.

What We Offer

• Competitive salary and comprehensive benefits
• Generous PTO
• 403(b) retirement plan
• Tuition reimbursement
• Career growth opportunities — one-third of our positions are filled through internal promotions
• Mission-driven work with direct impact on individuals with developmental disabilities
• Collaborative, supportive team culture dedicated to compassionate, evidence-based care
  
  

What You'll Do

The Supervisor is responsible for the overall clinical and administrative supervision of the ACCS team staff and functions, including day-to-day oversight of the program, supervision of staff, scheduling, personnel management, program quality, and development of trainings and protocol for residential direct care staff.

Responsibilities Include

• Working closely with psychiatric staff, nursing personnel, Peer Support Staff, Community Support Staff, and other community-based services to coordinate care to individuals served
• Working with the individuals served, their families, peer and community supports, and other providers to maximize the chances of effectively engaging with the individual served
• Working collaboratively as a part of the interdisciplinary ACCS team
• Completing necessary paperwork in a timely fashion
• Overseeing all aspects of medication treatment and administration, including preparing Health Care Provider Orders, Medication Administration Records, Current Medication Lists, Weekly MAP Checklists, and others
• Providing crisis intervention and emergency services as needed, including serving as a member of the area on call team
• Supervising the Residential Coordinators
• Participating in the hiring and onboarding process for new employees in the program
• Addressing disciplinary issues as needed and completing annual performance evaluations
• Overseeing staff schedules to ensure adequate coverage for the program
• Other duties as assigned by program leadership
  
  

What You'll Need

• Bachelor's or Associate's Degree in a Human Service field and one year of working with the target population (Bachelor's Preferred) OR
• High School Diploma/GED and a minimum of two years working with the target population with a minimum of two years of supervisor experience
• 1 years of proven leadership in a supervisor role
• Valid driver's license and a reliable vehicle
  
  

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care across Western Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another.

If you're ready to lead a program that makes a meaningful difference in the lives of individuals with developmental disabilities, we encourage you to apply.

Apply today at www.bhnworks.org or email your resume directly to Chris Clinton at chris.clinton@bhninc.org.

Pay: $50,000 - $58,000 per year