Manager, eCommerce

Beekman 1802 is hiring a Manager, eCommerce to join the world's biggest goat milk beauty company! We are a skin health company based on the clinical science of two ingredients Goat Milk Kindness. We create safe, yet effective, skin and body care that's Kind to sensitive skin and the microbiome. We are proud to be sold in thousands of retailers across the country, including Ulta, Amazon, Beekman1802.com, QVC/HSN, and internationally.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. We want to level the playing field, so we encourage women, people of color, those in the LGBTQ communities, those with disabilities, and Veterans to apply even if they don't necessarily check every box outlined in the job description. If this job posting or our company mission sounds like they'd be a good fit for you, get in touch - we'd love to connect. We believe that an inclusive and equitable environment is the right way to operate a business, and we're proud to be an equal-opportunity employer of all qualified people.

We are seeking a strategic, results-driven Manager, eCommerce to lead the execution and support the strategy of our brand.com. This role will play a significant role driving our digital growth and delivering a seamless, elevated customer experience that reflects our brand values and exceeds the expectations of our Neighbors. You will manage all aspects of our Shopify Plus storefront, lead cross-functional initiatives, and serve as the central point of accountability for digital merchandising, site operations, conversion rate optimization, and campaign execution.

While this position is fully remote in acceptable locations, working hours for Beekman 1802 are EST or CST.

Key Responsibilities

Site Experience & Merchandising

• Manage the end-to-end customer experience on Beekman1802.com, including merchandising, content strategy, QA, staging, and creative reviews.

• Lead homepage updates, campaign launches, and page optimizations to ensure consistent, high-impact brand storytelling.

• Own daily and weekly merchandising strategies and A/B testing to drive conversion, AOV, and UPT, using data to inform decisions and iterate quickly.

Campaign & Promotion Execution

• Manage the ecommerce marketing calendar and ensure flawless execution of promotions, banners, popups, and CRM/ad support across channels.

• Oversee the setup, testing, and launch of all site promotions and product drops, ensuring compatibility and optimal UX across devices and browsers.

• Lead QA efforts for sitewide campaigns, email launches, and promotional assets to maintain a high standard of accuracy and performance.

Planning, Forecasting & Performance

• Partner with Finance, Planning, and Leadership to manage sales forecasts, demand planning models, and promotional calendars to achieve sales targets

• Analyze performance trends and customer behavior to optimize inventory, inform promotional strategies, and support strategic decision-making.

Site Development & Optimization

• Manage A/B testing and UX enhancements to improve engagement and conversion.

• Own the development roadmap in partnership with the agency, prioritize site enhancements, and ensure timely resolution of bugs and technical issues.

Creative & Content Leadership

• Manage creative briefings for brand.com, ensuring alignment with campaign goals and brand standards.

• Review and approve creative assets and oversee the accurate and timely publishing of content across the site.

• Maintain and distribute updated marketing calendars to Digital, Marketing, Creative, Customer Service, and Operations teams.

Innovation & Competitive Benchmarking

• Identify and evaluate new technologies, tools, and trends through webinars, industry journals, and competitive analysis.

• Recommend innovations that enhance the customer journey and elevate the brand’s digital presence.

Cross-Functional Leadership

• Manage collaboration with Marketing, Creative, IT, and Operations to execute company-wide initiatives in the digital space.

• Lead coordination of digital support for marketing campaigns, including email strategy, creative briefs, messaging concepts, and deployment timelines.

• Ensure that all new products, content assets, and site features are properly staged, scheduled, and tested prior to launch.

• 4 years of eCommerce experience, preferably in the beauty or consumer-packaged goods space
• 2 years managing DTC operations on Shopify Plus
• Bachelor’s degree or equivalent experience
• Proven experience leading teams and external agencies
• Strong project management, PM tools (like Asana and Monday), and multitasking skills in an agile, fast-paced environment
• Advanced analytical skills with the ability to translate data into actionable insights
• Excellent written and verbal communicator with proven cross-functional collaboration
• Experience with NetSuite, Avalara, Celigo, and other eCommerce management tools is a plus

Other Considerations:
An eligible candidate would be a resident of one of the following states: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New York, North Carolina, Pennsylvania, South Carolina, Texas, Utah, Washington, or Wisconsin.

We offer holistic total rewards, including comprehensive healthcare plans, parental leave, remote work, and a 401(k) retirement plan with employer match. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills and prior relevant experience. The base salary range for this role is $75,000- $90,000, depending on skills and experience levels.