What are the responsibilities and job description for the Professional Organizer position at Bee Organized Sioux Falls?
Overview
A “Bee” is responsible for providing our clients Compassionate, Confidential, and Judgement Free organizational services. Bees will work in a variety of locations throughout the metro area providing home organization, move & life transition, and/or concierge services.
Essential Functions & Responsibilities
● Act in a stewardship capacity for Bee Organized, working as a functional member of the team, with the ability to self-direct and self-regulate your workday.
● Provide a consistent line of communication between the Client, other Bees, and Management.
● Review job overview, pictures and estimated hours prior to project start.
● Connect with Co-Bee to split duties/establish a “game plan” prior to the work session.
● Purchase any required materials / manage receipts / return any unused items.
● Make and/or deliver labels required.
● Take and record projects with Before & After pictures.
● Be mindful of estimated hours and actual hours, communicating to Management if there might be a variance.
● On multiple day jobs, communicate the status of the job with the client at the end of each day and game plan for the following day or work session.
● Coordinate extra services (i.e. junk hauling, donation pick-up, etc.).
● At the end of the job, walk the client through space to explain systems, locations, labels, growth areas and more.
● Drop off donations utilizing personal vehicles (1 car load maximum) and obtain receipts.
● Handwritten Thank You note from all Bees on the job at the end of every project.
● Communicate material expenses to management upon conclusion of project and turn in receipts for purchases.
● Complete Job Overview form and email Management.
● Manage supply bag inventory and communicate replenishment needs as necessary.
● Other duties as assigned.
Qualifications
Embody a hard-working, non-judgmental, compassionate and enthusiastic mindset with a passion for organizing.
Working knowledge of commonly-used concepts, practices, and procedures within the professional organizing industry.
Demonstrated organization, facilitation, and communication skills.
Willingness to pack, coordinate and assist clients moving or in times of transition.
Overall comfort with learning new software, apps and project tools as technology advances.
Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines.
Ability to interact and communicate effectively and professionally, and provide exceptional service, both internally and externally at all times.
All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Their written and verbal communication skills should be concise and effective, they should aspire to excellence in both work and customer service, they should show courtesy to all they encounter while representing the Company. They are also expected to maintain professionalism in their interpersonal relationships, adhere to our professional appearance guidelines, exercise confidentiality concerning the affairs of the business, exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others, and openly and actively participate in the direction of our Company. Bee Organized views each of these traits as performance indicators, and employee appraisals reflect each of these attributes as an element of performance upon which employees are rated.