What are the responsibilities and job description for the Sales Administrative Assistant position at Beck Industrial?
Become an essential member of a growing team at Beck Industrial, the country's largest family-owned and operated concrete mixer manufacturer. We assemble the best concrete mixer trucks on the road, and we’re looking for talented individuals to help us continue our success.
Beck Industrial is seeking a detail-oriented and customer-focused Sales Administrative Assistant to support our sales team in delivering exceptional service. This role is crucial in ensuring a seamless experience for our customers, particularly in tracking parts and equipment, maintaining timely communication, and supporting internal sales operations.
Key Responsibilities:
- Customer Service & Communication:
- Answer incoming customer calls related to shipping timelines, parts availability, and the production stage of trucks
- Proactively follow up with customers on order progress and service timelines
- Relay technical inquiries to the appropriate team members
- Accounts Receivable Support:
- Conduct follow-up calls and emails regarding outstanding balances and credit memos
- Help process customer credits and assist in daily accounts receivable reporting
- Maintain accurate records of customer communications and AR updates
- Administrative & Clerical Duties:
- Assist with quotes, order entry, and customer correspondence
- Support the sales team with reports, follow-ups, and scheduling
- Prepare daily and weekly internal sales reports as needed
- Sales Coordination:
- Assist walk-in customers and truck pick-up visitors
- Track sales orders and help monitor inventory needs
- Participate in sales-related activities, including promotional outreach and order entry
Qualifications:
- Strong customer service skills, especially via phone and email.
- Familiarity with accounts receivable processes is a plus.
- Proficiency in Microsoft Office (Excel, Outlook, Word).
- Excellent organizational and multitasking abilities.
- Prior administrative or sales support experience preferred.
Why Join Us?
At Beck Industrial, you’ll be part of a team that builds the essential equipment that supports our communities. We invest in our people and value respect, humility, and gratitude in every interaction.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Sales support: 2 years (Preferred)
Ability to Commute:
- Douglasville, GA 30134 (Required)
Work Location: In person
Salary : $18