What are the responsibilities and job description for the Human Resources Development Specialist position at beBee Careers?
Job Description
We are seeking a highly skilled HR Specialist to support the administration of our HR function, including recruitment, onboarding, offboarding, policy, benefits, employee relations, investigations, payroll, and more.
About the Role
- Resolve general employee relations issues, provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
- Provide consultation to managers on policies and compliance regarding employment-related matters.
- Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
- Conduct interviews and prepare relevant documentation using investigation guidelines.
- Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
- Interact with internal and external resources to acquire needed information to lead work to completion.
- Coordinate all leave of absence cases, including general administration, comprehensive case management, and compliance with all related policies and employment laws.
- Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
- Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.
- Support the HR Manager, Senior Onsite Leadership, and Regional Leadership with projects related to Human Resources.
- The HR Specialist will be the process owner for New Hire Orientation, Onboarding, File Compliance, and Training Programs (Customer Service Basics, Sexual Harassment, ServSafe).