What are the responsibilities and job description for the Front Desk Receptionist / Secretary / Assistant position at Beauty First Med-Spa?
About Us
Beauty First Med Spa is a medical spa offering laser hair removal, Botox, weight loss injections, and other aesthetic services. We are a client-focused practice dedicated to providing personalized care in a welcoming and professional environment, working closely with the Nurse Practitioner owner to deliver exceptional experiences for every client.
Job Summary
We are seeking a reliable, organized, and bilingual Front Desk/Assistant to manage reception duties and assist with day-to-day spa operations. This role is ideal for someone who is detail-oriented, professional, and comfortable multitasking in a fast-paced spa setting. Part-time and full-time opportunities available.
Key Responsibilities
- Greet clients warmly and provide excellent customer service
- Schedule, confirm, and manage appointments
- Answer and route phone calls, texts, and emails professionally
- Collect payments, process transactions, and handle point-of-sale systems
- Create and prepare client packages and products for delivery or pickup
- Maintain organized client records: scan, file, and upload documents
- Assist the Nurse Practitioner with administrative and operational tasks
- Maintain cleanliness of front desk and common areas (wipe down surfaces, organize supplies)
- Manage inventory of front desk supplies and notify when restocking is needed
- Ensure HIPAA compliance and client confidentiality
- Support daily opening and closing procedures
Qualifications
- Bilingual (English & Spanish required)
- Previous front desk, medical office, or spa experience preferred
- Strong communication and customer service skills
- Organized, dependable, and detail-oriented
- Comfortable using computers, scheduling software, and POS systems
- Ability to multitask and work independently
- Professional appearance and demeanor
To Apply:
Please submit your resume and availability. Experience in a medical office or spa is a plus but not required.
Join us as we strive to provide exceptional services that enhance our clients' beauty and confidence!
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Flexible schedule
Experience:
- Front desk: 1 year (Required)
Language:
- english and spanish (Required)
Ability to Commute:
- Homestead, FL 33033 (Required)
Work Location: In person
Salary : $15 - $19