Front Desk / Receptionist - Condominium

Overview
We are seeking a professional and organized Front Desk / Receptionist to join our condominium management team. This role is essential in providing excellent customer service, managing administrative tasks, and ensuring smooth daily operations at the front desk. The ideal candidate will possess strong office management skills, be bilingual, and have experience with various office software and systems. This position offers an opportunity to work in a dynamic environment where attention to detail and exceptional communication skills are highly valued.

Responsibilities

• Greet residents, visitors, and vendors in a courteous and professional manner
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Handle front desk operations including check-ins, appointments, and visitor logs
• Maintain accurate records through data entry, filing, and document management
• Utilize office software such as Microsoft Office, Google Workspace, and Concierge Plus for administrative tasks
• Support calendar management for maintenance schedules, meetings, and events
• Ensure the reception area is tidy, organized, and welcoming at all times
• Provide exceptional customer support by addressing resident concerns promptly and professionally
• Proofread correspondence and documents for accuracy before distribution
• Perform clerical duties including photocopying, faxing, and mailing

Skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with excellent time management abilities
• Experience with office management systems and clerical procedures
• Bilingual communication skills are preferred to assist diverse residents effectively
• Knowledge of multi-line phone systems and phone etiquette standards
• Previous office or administrative experience in a customer service setting is desirable
• Ability to handle data entry accurately and efficiently while maintaining confidentiality
• Strong proofreading skills to ensure clear and professional correspondence
• Excellent interpersonal skills to provide outstanding customer support in person and over the phone

This role is vital in creating a positive first impression for residents and visitors while supporting the efficient operation of our condominium community. We value candidates who are proactive, detail-oriented, and committed to delivering exceptional service.

Pay: $17.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Salary : $17