What are the responsibilities and job description for the Dental office Receptionist/Front Desk position at Beautiful Dental?
Job Overview
We are seeking a dynamic and friendly Dental Office Receptionist/Front Desk professional to join our vibrant dental practice. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your energetic approach and attention to detail will help streamline daily operations, facilitate smooth patient flow, and uphold the highest standards of patient service. This paid position offers an exciting opportunity to be part of a dedicated team committed to delivering exceptional dental care.
Responsibilities
- Greet patients warmly upon arrival, verify their appointment details, and assist with check-in procedures using various Electronic Health Record (EHR) systems such as Epic, Dentrix, Eaglesoft, or Meditech.
- Schedule appointments accurately, manage patient flow, and coordinate with clinical staff to optimize daily clinic operations.
- Verify insurance coverage and benefits, including insurance verification for Medicare and Medicaid programs, ensuring accurate billing and claims processing.
- Collect payments, process co-pays, and handle medical collections with professionalism and adherence to HIPAA regulations.
- Maintain organized dental records and medical documentation review, including coding procedures such as CPT, ICD-9/10, ICD coding, and medical billing practices.
- Answer multi-line phone systems with excellent phone etiquette; respond promptly to patient inquiries regarding appointments, billing, or insurance questions.
- Manage administrative support tasks such as filing, data entry using Microsoft Office tools (Word, Excel), and maintaining accurate medical records in EMR systems like eClinicalWorks or Athenahealth.
- Assist with intake procedures for new patients and update patient information while ensuring compliance with health information management standards.
Pay: $20.00 - $22.00 per hour
Experience:
- Dental office: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $20 - $22