What are the responsibilities and job description for the Store Manager of Sister Shop position at Beau & Ro?
Beau & Ro's new store Sister Shop is seeking a dynamic Store Manager!
This role is responsible for overseeing all aspects of daily store operations, ensuring exceptional customer service, maintaining strong communication between the sales floor and management, and managing inventory needs to support a seamless shopping experience.
Key Responsibilities
Store Operations:
- Oversee day-to-day operations of the sales floor to ensure efficiency, organization, and adherence to company standards.
- Support merchandising efforts, floor set changes, and visual presentation according to brand guidelines.
Customer Service & Experience:
- Build lasting connections with our regular shoppers to encourage repeat visits and loyalty.
- Train and coach team members to enhance product knowledge and sales techniques.
Team Leadership:
- Supervise, motivate, and support sales associates to meet and exceed sales goals.
- Foster a positive, collaborative, and inclusive workplace culture.
Inventory & Communication:
- Monitor inventory levels and communicate restocking needs
- Track product performance and customer feedback to inform purchasing and merchandising decisions.
Reporting:
- Collaborate with management to achieve store KPIs and strategic objectives.
Experience & Skills
- Minimum 2 years of retail management or leadership experience, preferably in fashion, boutique, or lifestyle environments.
- Strong understanding of retail operations, including opening/closing procedures, cash handling, and daily floor management.
- Excellent organizational and time management skills; able to balance multiple priorities in a dynamic setting.
- Keen eye for merchandising, visual presentation, and maintaining brand standards.
- Strong interpersonal and communication skills, with the ability to build trust and motivate a team.
- Exceptional customer service and the ability to foster long-term client relationships.
- Proficiency in POS systems, inventory management software, and basic reporting tools (experience with Shopify is a plus, but not required).
Additional Requirements
- The position is a full time, 40 / hr week role.
- Flexibility to work weekends, holidays, and events as needed.
Benefits include health insurance and 401K.