Supervisor

Beatrice Loving Heart has been a trusted provider of case management services to individuals in the state of Maryland since 2005. The agency specializes in community-based support services for individuals with complex medical needs, including supports planning, job placement, supported employment, and housing assistance. Their mission is to empower clients to maintain independence in their homes while working closely with families to provide personalized care. With a strong presence and years of experience in Maryland communities, Beatrice Loving Heart is committed to making a positive impact on the lives they serve. For more information, visit their website.

The Supervisor role is a full-time, on-site position located in Bowie, MD. The Supervisor will oversee daily operations, manage team performance, and ensure the delivery of quality case management and support services to clients. Responsibilities include supervising team members to meet objectives, maintaining compliance with regulations, coordinating schedules, monitoring overall performance, and fostering a positive team environment. The Supervisor will also interact with clients and their families as needed to address concerns and develop solutions collaboratively.

• Experience in team management, performance monitoring, and maintaining operational efficiency
• Proven organizational and time management skills for overseeing schedules and meeting deadlines
• Strong interpersonal skills to foster team collaboration and communicate effectively with clients and their families
• Knowledge of case management, supported employment, or other community-based support services
• Familiarity with regulatory compliance and experience in the healthcare or social services industries
• Bachelor’s degree in Social Work, Healthcare Management, Business Administration, or a related field
• Proficiency with technology, including organizational software and communication tools
• Ability to work on-site and adapt to the dynamic needs of the team and clients