What are the responsibilities and job description for the Warranty Clerk position at Bean Automotive Group?
Who We Are:
Bean Automotive Group is a nationally recognized automotive group which champions Miami's rich automobile heritage. Our 670 associates, located throughout our 4 locations: Kendall Toyota, Lexus of Kendall, West Kendall Toyota and Lexus of West Kendall, make it our mission to deliver on every customer's expectation, one customer at a time!
What We Offer:
Our associates enjoy competitive compensation and benefit offerings, among the best in the industry, and some of which include:
- 3 weeks of Paid Time-Off per year.
- Paid Holidays.
- 401(k) Retirement Plan with 50% Employer Match.
- Paid Health, Gap, Life and AD&D Insurance.
- Eligible for Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance.
- Paid Volunteer Time-Off Program.
- Award-Winning Wellness Program and Healthcare Premium Incentives.
- Employee Discounts.
- ASE certification reimbursement and paid continuing education program to further your career.
- Continued education, manufacturer hands-on and web-based training.
We presently have an employment opportunity for Warranty Clerk in one of our operations. In this new role, the Warranty Clerk prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
What are the day-to-day responsibilities?
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with the cashier and telephone duties as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
Position Requirements:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Employment is contingent upon successful completion of a thorough drug and background screening to include MVR. Bean Automotive Group is an equal opportunity and drug free employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.