What are the responsibilities and job description for the Senior Information Technology Technician position at Beacon Specialized Living?
Position Summary:
Responsible for providing advanced technical support and troubleshooting for complex IT issues. You will work closely with other IT professionals to ensure the stability and efficiency of our IT systems.
Primary Responsibilities:
• Always be compliant with all company and regulatory policies and procedures.
• Provide advanced technical support for hardware, software, and network issues.
• Diagnose and resolve complex IT problems.
• Provide senior guidance and leadership to other team members.
• Perform system administration tasks, including network configuration and security updates.
• Collaborate with other IT teams to implement and maintain IT infrastructure.
• Develop and maintain technical documentation and knowledge base articles.
• Assist in the planning and execution of IT projects.
Education and Qualifications:
• 3-5 years hands-on IT experience in a helpdesk or support role.
• Associate or Bachelor’s degree in Information Technology, Computer Science or related field.
• Must pass criminal background check.
Work Environment:
Most of your job duties will be performed from an office.
Travel:
Frequent travel of about 50% is required to meet with field for site support.
Salary : $59,000 - $63,000
