Program Director

Position Summary:
The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.
They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets.
Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.
The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Education and Qualifications:

• Bachelor’s degree in human service preferred
• Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment
• Effective oral and written communication skills
• Strong computer skills and the ability to use office equipment including any BSLS systems
• Attention to detail and ability to multitask
• Must possess a valid driver’s license
• Proficient in reading and writing the English language
• Approved by state, federal and government entities to work within BSLS programs

Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.

Physical Demands:

• While performing the duties of the job, the employee must be able to move about the Beacon location or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder height. Employees must be able to remain in a stationary position 50% of the time.
• Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
• The employee will climb approximately 8-12 stairs 8-10 times per day.
• The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
• The employee must be able to prepare meals which require the use of an oven, stove, or microwave that may require overhead reaching.
• Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down approximately 8-12 stairs.
• Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags up and down stairs (approximately 8-12), and reaching and stooping to put away groceries.
• The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
• Provision of personal care to individuals served, transferring individuals from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting up to a 250-pound individual.
• Constantly communicate and exchanges information with team members.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or

structures, for safety inspections and hazard identification.

• Hearing ability to perceive the nature of sounds at a normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
• Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
• Proficiency in speaking, reading, and writing the English language is required.
• Ability to effectively perform verbal and physical interventions recommended by the Crisis Intervention System.

Work Environment:

• This is a full-time on-site position requiring regular rotation between Beacon locations within the assigned caseload.
• While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals with psychosocial problems and needs, or chronic and acute health problems.
• In addition, you may have the potential for exposure to infectious disease and physical and verbally aggressive behaviors. Universal precautions are required to minimize the risk of infections.
• Work sites may include locations that are not barrier-free. Duties are performed in an environment where there is a potential for physical aggression from individuals.
• The work environment presents situations that cause stress and anxiety due to individual behavior.
• The noise level in the work environment is usually moderate.
• The employee may be exposed to cold, heat, dust, or smoke.

Travel:
This position requires up to 80% of local day travel.

AAP/EEO Statement:
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.