What are the responsibilities and job description for the Multi-Office Manager position at Beacon Oral Specialists?
Job Title: Multi-Office Manager
Job Location: South Florida Oral & Maxillofacial Surgery: Jupiter, West Palm Beach, Palm Beach Gardens, & Royal Palm Beach, FL
Job Type: Fulltime
Your new career awaits you...
Are you looking for a company that you can call home and have opportunities to grow? The Office Manager will coordinate administration duties and office procedures to align an efficient, safe, and productive office environment.
Essential job responsibilities are as follows:
Job Location: South Florida Oral & Maxillofacial Surgery: Jupiter, West Palm Beach, Palm Beach Gardens, & Royal Palm Beach, FL
Job Type: Fulltime
Your new career awaits you...
Are you looking for a company that you can call home and have opportunities to grow? The Office Manager will coordinate administration duties and office procedures to align an efficient, safe, and productive office environment.
Essential job responsibilities are as follows:
- Organize and manage ALL office operations and procedures (internal/external scheduling, office supplies, leadership, troubleshooting, strategic process management, communication, insurance verifications, and billing).
- Provide general support to office surgeons.
- Partner with HR to update and maintain office policies and procedures.
- Schedule appointments and work schedules.
- Optimize scheduling and staffing to drive revenue and efficiency.
- Provide an exceptional patient experience.
- Understand and align office policies and procures to ensure compliance protocols are met.
- Coach, mentor, and train staff to ensure office policies, procedures, customer support expectations, and compliance initiatives are met/maintained.
- Manage marketing for the practice locally.
- Maintain excellent office conditions and arrange necessary repairs/maintenance as needed.
- Address employee’s queries regarding office management issues.
- 7 plus years of experience managing dental or oral surgery practice operations.
- Understanding of practice operations "best practices" to drive revenue and increase operational efficiency.
- Knowledge of operational metrics and experience meeting and exceeding practice goals.
- Proven background providing exceptional operations management, scheduling, patient support, and customer service.
- Familiarity with scheduling appointments, leading large teams, and office marketing.
- High school degree or equivalent required.
- Driven, organized, and detail oriented in approach to managing responsibilities.
- Hands on experience with fax machines, printers, phones, and MS Office programs to include Excel, Sharepoint, MS Teams, Outlook, and Outlook calendars.
- Excellent time management skills and ability to multi-task and prioritize work is a MUST.
- Attention to detail and problem- solving skills.
- Excellent written and verbal communication skills.
- A creative mind with an ability to monitor & suggest improvements.
- Strong organizational and planning skills in a fast- paced environment.
- Knowledge of Dental Insurance plans and procedures preferred.
- MSO or DSO company setting experience preferred.
- Experience in an Oral Surgery setting preferred.
- Monday – Thursday,8:00am to 5:00pm
- Friday 7:00AM to 3:00PM
- Must be local and able to commute daily.
- Working on-site is essential to the function of this position.
- Must be able to stand up to 80% of the time at minimum.
- Physical requirements include driving, sitting, and standing.
- This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.