Receptionist

We are seeking a polished and service‑driven Experience Services Receptionist to support front‑of‑house operations, create exceptional first impressions, and ensure a seamless experience for all visitors, employees, and guests. This role requires strong communication skills, a hospitality‑focused mindset, and the ability to stay organized and proactive in a dynamic workplace environment.

• Warmly welcome and assist all guests, visitors, and employees, ensuring a professional and memorable arrival experience.

• Manage visitor check‑ins, issue badges, and maintain accurate registration and security protocols.

• Serve as the central point of contact for inquiries related to services, amenities, wayfinding, and building functions.

• Maintain a clean, organized, and polished front desk and lobby area that reflects high service standards.

• Monitor shared inboxes, manage incoming calls, and direct inquiries appropriately while prioritizing in‑person interactions.

• Collaborate with onsite workplace, facilities, engineering, and mailroom teams to support daily operations and upcoming events.

• Create work orders for custodial, maintenance, safety, and security needs using the appropriate systems.

• Support meeting and event logistics, including weeks with large‑scale visitor activity.

• Identify and escalate potential risks related to privacy, security, or operational disruptions.

• Provide general administrative support, maintain updated phone lists, and assist with transportation arrangements.

• Contribute ideas to enhance the workplace experience and support best‑in‑class service delivery.
  
  

• Strong verbal and written communication skills.

• Excellent customer service and interpersonal abilities.

• Highly organized with strong multitasking and time‑management skills.

• Proactive problem‑solver with a hospitality‑driven approach.

• Previous experience in reception, hospitality, or other client‑facing roles preferred.

• Experience with CMMS systems is a plus but not required.

• Professional, polished appearance suitable for a front‑facing corporate environment (business professional; no jeans).
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)