CRM Manager

CRM Manager to $120K - Support Client and Relationship Intelligence!

Our client, a well-established consulting firm, is seeking a CRM Manager to own database and relationship intelligence systems. This role focuses on streamlining CRM efficiency, improving data quality, and ensuring teams have complete access to useful client and relationship information. The ideal candidate brings 5 years of hands-on CRM experience, knowledge of analytic and AI tools, and the drive to improve workflows.

Position Details:

• Location: Boston, MA
• Work Model: Hybrid
• Degree: Required
• Responsibilities include owning and improving the firm's CRM platform and related tools; partnering with internal teams and external vendors to support system enhancements and ongoing needs; helping establish best practices around data quality, reporting, and usage; gathering feedback from users and translating needs into system updates; supporting reporting and insights that inform client and relationship management efforts; identifying opportunities to streamline workflows through automation or emerging technologies; and promoting strong user adoption through training, documentation, and ongoing support.
• The ideal candidate possesses 5 years of experience working with CRM platforms in a hands-on or ownership capacity; experience collaborating with multiple stakeholder groups in a professional services or consulting environment; strong analytical and reporting skills, with exposure to tools like Power BI or similar; comfort working with data governance concepts and improving data quality; experience using technology, automation, or AI to improve processes; and clear communication skills with the ability to explain systems and insights to non-technical audiences.

This opportunity offers a discretionary annual bonus, comprehensive benefits, and a flexible hybrid work model within a collaborative, high-caliber consulting environment!

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)