Mgr Beacon Health & Fitness

The Manager of Fitness Programming is responsible for the design, delivery, budgeting, marketing, administration, and evaluation of a wide range of high-quality health, fitness, sport, and recreation programs and services. This position ensures exceptional member satisfaction and retention while supervising specialized activity coordinators and other professional fitness staff.

Key Responsibilities

Program Development & Operations

• Design, market, implement, and evaluate innovative fitness, recreation, and sports programming.

• Manage and monitor fitness evaluations, exercise prescriptions, personal training, group exercise, aquatics, recreational activities, corporate wellness screenings, massage therapy, and registered dietitian services.

• Collaborate with the Membership Office to align staff processes and enhance member intake and retention.

• Develop and manage adult retention strategies across Beacon Health & Fitness (BHF), Pure Pilates, and Beacon Sports Performance (BSP).

• Oversee the creation and execution of a quarterly schedule of special events, team incentives, and value-added programming.

Staff Management

• Recruit, train, supervise, and evaluate fitness staff, including specialists, personal trainers, group exercise instructors, and contract labor.

• Manage staff scheduling, payroll, and prioritize assignments to ensure consistent delivery of high-quality services.

• Conduct regular in-service training to ensure safety, quality control, and adherence to best practices.

• Track and communicate retention metrics and lead initiatives aimed at improving performance and member engagement.

Strategic & Administrative Leadership

• Assist in developing and managing budgets for fitness programming, personal training, and group fitness services.

• Collaborate with leadership to establish and enforce consistent policies and procedures.

• Maintain accurate records, gather and analyze member feedback, and implement changes to improve services.

• Lead all Best Medicine, Wellness SurroundCare, and physician integration initiatives with DPT and BHF teams.

• Coordinate safety trainings, incident tracking, and ensure compliance with Joint Commission standards.

Marketing & Outreach

• Provide oversight to marketing efforts in partnership with the BHF marketing coordinator.

• Deliver internal presentations and promote fitness programming across the Beacon Health System.

Other Duties

• Support Beacon Health & Fitness’ Medical Fitness Association facility certification.

• Perform other assignments or special projects as directed to enhance departmental effectiveness.

Leadership Competencies

• Drives Results: Achieves goals consistently, even in challenging circumstances.

• Customer Focus: Builds strong relationships and delivers member-centric solutions.

• Instills Trust: Demonstrates honesty, integrity, and authenticity.

• Collaborates: Works well across teams to achieve shared objectives.

• Communicates Effectively: Adapts messaging to meet audience needs clearly and efficiently.

Organizational Responsibilities

• Attend and participate in departmental meetings.

• Complete mandatory education, competencies, and employee health requirements on time.

• Maintain all required certifications and licensure throughout the fiscal year.

• Follow universal precautions and ergonomic practices.

• Adhere to regulatory and organizational compliance standards.

• Be available for overtime and flexible scheduling as needed.

• Commit to The Beacon Way, including:

  • Leveraging innovation

  • Cultivating talent

  • Embracing performance improvement

  • Building accountability

  • Using data to drive advancement

  • Communicating continuously

Qualifications

Education & Experience

• Bachelor’s degree in Exercise Science or related field required; Master’s degree preferred.

• Minimum of five years of fitness industry experience, with at least three in a supervisory or management role.

• Valid State driver’s license required.

Knowledge & Skills

• Proven background in sales and marketing, ideally within the health and fitness industry.

• Comprehensive knowledge of exercise science, group fitness, personal training, and wellness programming.

• Understanding of marketing principles, member motivation, and safety protocols.

• Strong interpersonal, leadership, and communication skills.

• Commitment to health and fitness lifestyle and practices.

• Proficiency in standard office and fitness software applications.

• Ability to travel between Beacon Health & Fitness locations as needed.

Working Conditions

• Primarily works in a fitness facility and office setting.

Physical Requirements

• Must have the physical ability and stamina to perform essential job functions.