What are the responsibilities and job description for the Deposit Services Specialist II position at Beacon Credit Union?
To provide support for all areas of back office deposit operations with a concentration in online account opening and/or IRA/HSA support, which includes acting as the team leader for a designated work team. To assist with the implementation and testing of system revisions, and procedural updates for deposit operations.
- Acts as the team leader for online account opening and/or IRA/HSA products to ensure required documentation is obtained and transactions are properly processed in accordance with established policies and/or procedures. Works with the Operations Department Systems Administrator and our vendors to ensure systems are up-to-date and functioning properly.
- Assists with deposit collections including returned deposited items, negative balance accounts, and charge-offs. Contacts member or business for repayment or reprocessing options and follows the process through payment and/or collection action in accordance with policies and/or procedures.
- Reviews issuance reports and provides support for the Debit on Demand program. Serves as ATM support, coordinating with vendors and member centers on ATM machine related issues and updates. Processes and posts daily card recon posting files received from accounting. Processes orders for ATM and special order debit cards. Assists on company and department projects.
- Processes inclearing file load errors, NSF non-critical reviews, and follow–up on return processing. Assists members and staff with questions concerning ACH, share drafts, payroll, stop payments, NSF/OD processing, and charge offs.
- Performs deposit account research including processing of subpoenas, levies and garnishments.
- Performs other duties as assigned.
Why Beacon?
At Beacon, you're more than just an employee. You're part of a supportive, values-driven community that truly cares. Whether you're drawn by our strong team culture, opportunities for growth in business and finance, or the chance to make a real difference in members' lives, Beacon offers a career with purpose. Our team loves helping people, solving problems, and building meaningful relationships, all while enjoying great benefits, a healthy work-life balance, and a positive, family-oriented environment. Join Beacon where people matter and every day is an opportunity to grow, serve, and thrive.