Admissions Coordinator, Licensed Therapist

The Maples seeks an Admissions Coordinator, must be a Licensed Therapist, LMSW, LCSW or LPC to provide services at our Hammond Residential Treatment Facility.   The Maples in Hammond provides behavioral health services to adolescent girls who are struggling with mental health concerns, such as depression and anxiety, mild substance abuse, including vaping, marijuana and alcohol use. 

About the Role:

Our Admissions Coordinator plays a crucial role by facilitating the admission process for patients in a behavioral health setting. This position is responsible for ensuring that all admissions are handled efficiently and compassionately, providing a welcoming environment for patients and their families. The Admissions Coordinator will work closely with healthcare providers to assess patient needs and coordinate appropriate services, ensuring compliance with company policies and managed care requirements. By seeking out new methods and principles, the coordinator will continuously improve the admissions process, enhancing the overall patient experience. Ultimately, this role is vital in supporting the organization's mission to provide high-quality care to the elderly and other vulnerable populations.

Minimum Qualifications:

• LMSW, LCSW, LPC 
• Experience in a healthcare admissions role, preferably in a behavioral health setting.
• Experience working with adult and adolescent populations and understanding their unique needs.

Responsibilities:

• Manage the admissions process for patients in a residential behavioral health setting and ensuring all necessary documentation is completed accurately and timely.
• Collaborate with healthcare providers to assess patient needs and coordinate appropriate services, including educational programs and long-term care options.
• Maintain a cheerful disposition while interacting with patients and their families, providing support and guidance throughout the admission process.
• Stay informed about managed care policies and company procedures to ensure compliance and effective service delivery.
• Continuously seek out new methods and principles to improve the admissions process and enhance patient satisfaction.
• Obtain, summarize, and analyze trends in order to create admissions reports.
• Cross train with other roles within the Admissions department.  
• Maintain patient and client confidentiality according to company policies and HIPAA requirements.  

Skills:

The required skills are essential for the daily operations of the Admissions Coordinator role. A strong understanding of healthcare admissions processes ensures that candidates can navigate complex systems effectively. A cheerful disposition is vital for creating a welcoming atmosphere for patients and their families, helping to ease their transition into care. Skills in managed care and knowledge of educational programs are utilized to provide comprehensive support and resources to patients. Additionally, the ability to seek out new methods and principles fosters a culture of continuous improvement, ultimately benefiting both the organization and the patients served.