Program Manager I - Youth Division

Job Overview: The Program Manager I supervises program contracts and staff for BSI’s Out of School BSASC Program and Project Hope. The Program Manager I ensures that all services comply with federal, state, and local standards, guidelines, and regulations, while maintaining alignment with Be Strong International’s (BSI) mission and vision. The Program Manager I is responsible for managing program operations to deliver high-quality services, developing customized solutions to meet client needs, and overseeing data collection and analysis to measure outcomes and deliverables.

Additional Responsibilities and Duties:

• Complete all required program trainings, including compliance, curriculum, child abuse reporting, and domestic violence.
• Support program management systems and assist in updating key documents (e.g., SOPs, intake forms, parent handbook, policies, surveys).
• Collaborate with Program Manager on contract amendments and funding renewals.
• Maintain strong relationships with contract managers, school staff, and program personnel.
• Train school staff on program expectations and support Site Supervisors with payroll and timecard processes.
• Manage budgets, approve timesheets and requisitions, and order supplies and promotional materials.
• Ensure timely distribution of parent handbooks and coordination of monthly Site Supervisor meetings.
• Oversee data entry and student file management in Trust Central (SAMIS).
• Schedule and coordinate program activities, field trips, and parent engagement events.
• Conduct weekly site visits to ensure compliance and program quality.
• Ensure timely completion of surveys, assessments, and data corrections.
• Assist with logistics for events and field trips, including payments and volunteer coordination.
• Complete evaluations, observations, and curriculum fidelity checks as required.

Required Experience, Qualifications and Skills

• Bachelor’s degree required in social work, education or related field
• Bilingual English/Spanish required
• At least 3 years of experience in related work
• Leadership skills to lead team members towards achieving a common
• Excellent self-starter and self-
• Grants management experience is a plus.
• Proficiency in computer skills and programs: Microsoft Office: Word, PowerPoint, Outlook and Excel.
• Ability to learn new software and utilize new
• Time management
• Detailed Excellent communication skills (written and verbal).
• Must possess a sense of
• Must be able to prioritize tasks

Essential Duties and Responsibilities:

• Have reliable transportation.
• Able to monitor and travel to multiple program site locations in Miami-Dade County and Broward County in a single day and/or weekly basis between the hours of 10 am to 6pm (at times between various counties).
• Available to work occasional evenings, weekends, overnights, and conduct out of state travel as required.
• Implement core values for all tasks and activities within the workplace.
• Available for questions from program and school staff until program conclusion time.
• Other duties as assigned.

Competencies 

• Leads teams effectively
• Builds collaborative partnerships
• Communicates clearly
• Manages multiple priorities with attention to detail

Characteristics Strongly Desired:

• Creativity/Innovation: Innovate to enhance organizational effectiveness and create opportunities.
• Behave Ethically: Uphold and promote ethical standards aligned with organizational values.
• Build Relationships: Establish and maintain positive working relationships with others (internally and externally) to achieve BSI goals.
• Communicate Effectively: Communicate clearly and effectively through various mediums.
• Focus on Client Needs: Proactively address and exceed client expectations.
• Foster Teamwork: Collaborate effectively to achieve goals and enhance organizational success.
• Lead: Positively influence others to achieve results that support the sustainability of the organization.
• Make Decisions: Assess situations and make timely, beneficial decisions for the organization.
• Organized: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Plan: Strategize, set goals, create action plans, and evaluate outcomes.
• Replicate Core Values: Implement core values for all tasks and activities within the workplace.

Physical Demands:

This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.

Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.  Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. This position is classified as non-exempt under the Fair Labor Standards Act (FLSA) and is eligible for overtime pay in accordance with federal and state wage and hour laws.

We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to successfully passed Level II background screening and Sex Offender background check.

Salary : $70