What are the responsibilities and job description for the Counter Attendant position at Bdp Support Services?
Job Type: Full-time or Part-time
About Us
Lola's Taco Bar is a fast-paced, flavor-forward taco bar serving up bold street tacos, fresh margaritas, cold beer, and laid-back hospitality. Located in Grosse Pointe Woods, we bring people together over craveable food and good vibes. We're looking for a hands-on, service-driven team member to help keep operations running smoothly.
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Position Overview
As a Counter Attendant, you're the face of our restaurant—greeting guests with a smile, taking orders accurately, and making sure every interaction leaves a positive impression. You'll work closely with the kitchen to ensure food is served quickly and correctly, maintain a clean and organized workspace, and help create the energetic, welcoming vibe our guests love. This role is perfect for someone who enjoys working in a fast-paced environment, thrives on teamwork, and takes pride in delivering great service. We do serve alcohol, so this position does require the applicant to be 17 years old or more.
Requirements
Key Responsibilities
- Welcome guests, take orders, and process payments accurately at the counter
- Assist with food and beverage preparation, including assembling orders for dine-in and takeout
- Communicate clearly with kitchen staff to ensure orders are correct and timely
- Monitor alcohol service compliance, including checking IDs when serving beer, wine, or cocktails
- Keep the counter, dining area, and service stations clean, stocked, and organized
- Follow all food safety and sanitation standards
- Restock supplies as needed and communicate low inventory to management
- Answer guest questions about the menu and make recommendations when asked
- Handle guest concerns politely and promptly, escalating to a supervisor when needed
- Support teammates during busy periods to maintain smooth operations
Qualifications
- Must be 17 and eligible to serve alcohol in Michigan
- Previous restaurant, café, or customer service experience preferred but not required
- Friendly, outgoing, and comfortable engaging with guests
- Able to work well in a fast-paced, team-oriented environment
- Basic math skills for handling cash and processing payments
- ServSafe and Alcohol Server Certification (or willingness to obtain)
- Dependable, punctual, and ready to work
Perks
- Competitive hourly wage plus tips
- Flexible scheduling
- Free shift meals and employee discounts
- Opportunities for skill development and career growth
- A supportive, fun, and team-focused work culture