What are the responsibilities and job description for the Freight Invoice Auditor position at BDP International?
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Freight Invoice Auditor
The Freight Invoice Auditor is responsible for accurately auditing carrier freight invoices in alignment with contracted rates and customer requirements. This role supports day-to-day audit operations by reviewing invoices, identifying discrepancies, and ensuring the timely resolution of issues with carriers and customers.
The ideal candidate will have experience in freight audit/payment processes, strong attention to detail, and a foundational understanding of transportation operations, including carrier contracts, pricing structures, and billing practices.
Responsibilities
- Review and interpret customer contracts and carrier agreements to accurately audit freight invoices and ensure alignment with contracted rates.
- Identify, investigate, and resolve discrepancies between billed charges and contracted pricing, including managing balance dues and exceptions with carriers and customers.
- Process and validate freight invoices using audit/payment systems, TMS platforms, and internal tools, ensuring accuracy and timeliness in line with SLAs.
- Serve as a primary point of contact for audit and freight payment inquiries, supporting both customers and carriers while maintaining strong working relationships.
- Maintain accurate documentation of audit activity, including findings, adjustments, and communications.
- Collaborate with internal teams to support information flow, resolve issues, and drive continuous improvement in audit processes.
- Follow and support established audit procedures, SOPs, and ticketing workflows to ensure consistent and efficient operations.
- Assist with freight payment processing across multiple transportation modes, including LTL, Truckload, Bulk, Drayage, Rail, and international shipments.
- Support new customer implementations by assisting with audit and billing setup requirements.
- Provide general operational support as needed, including call center assistance, mail handling, and other departmental tasks.
- Perform additional duties and special projects as assigned.