Senior, Business Analyst

Job Summary:

The Business Analyst serves as a strategic partner to business leaders and project teams by analyzing processes, systems, and data to drive operational efficiency and informed decision-making. This role translates business needs into clear requirements, supports solution design and implementation, and helps ensure initiatives align with organizational goals, compliance standards, and performance metrics.

Job Duties:

• Business & Process Analysis
  • Gathers, documents, and validates business requirements through stakeholder interviews, workshops, and data analysis
  • Maps current-state and future-state processes to identify gaps, inefficiencies, and improvement opportunities
  • Develops business cases, workflows, use cases, and functional specifications
  
• Data & Reporting
  • Analyzes operational and financial data to support decision-making and performance improvement
  • Creates dashboards, reports, and KPI tracking tools to monitor project outcomes
  • Translates complex data into actionable insights for leadership
  
• Project & Stakeholder Support
  • Serves as liaison between business users, technical teams, and leadership
  • Supports project planning, testing, implementation, and change management activities
  • Facilitates requirement reviews, solution validations, and user acceptance testing (UAT)
  
• Compliance & Quality
  • Ensures solutions align with regulatory, audit, and internal control requirements
  • Documents procedures, controls, and process changes to support compliance efforts
  • Identifies risks and recommend mitigation strategies
  
• Other duties as assigned

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

• Education:
  • High school diploma (or equivalent), required
  • Bachelor’s degree in Business, Information Systems, Finance, Operations, preferred
  
• Experience:
  • Two (2) to five (5) years of experience in business analysis, process improvement, or project support, required
  • Demonstrated experience in requirements gathering, documentation, and stakeholder management, required
  • Experience in consulting, government services, healthcare, or other compliance-driven environments, preferred
  • Familiarity with project management methodologies, knowledge of process improvement frameworks (e.g., Lean, Six Sigma, BPM), preferred
  
  Certifications/Licensure:
  • Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
  • Project Management Professional (PMP), preferred
  
• Software:
  • Experience working with ERP, CRM, or case management systems, preferred
  
• Other Knowledge, Skills, & Abilities:
  • Strong analytical thinking and problem-solving skills
  • Strong process mapping and documentation skills
  • Ability to translate business needs into technical requirements and solutions
  • Excellent written and verbal communication skills
  • Strong attention to detail with a compliance and quality mindset
  • Ability to work effectively across cross-functional teams and multiple stakeholders

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

Hawaii Range: $90,000 - $110,000

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets