What are the responsibilities and job description for the Business Analyst position at BDO?
The Business Analyst serves as a strategic partner to business leaders and project teams by analyzing processes, systems, and data to drive operational efficiency and informed decision-making. This role translates business needs into clear requirements, supports solution design and implementation, and helps ensure initiatives align with organizational goals, compliance standards, and performance metrics.
Job Duties
Business & Process Analysis:
- Gathers, documents, and validates business requirements through stakeholder interviews, workshops, and data analysis
- Maps current-state and future-state processes to identify gaps, inefficiencies, and improvement opportunities
- Develops business cases, workflows, use cases, and functional specifications
Data & Reporting:
- Analyzes operational and financial data to support decision-making and performance improvement
- Creates dashboards, reports, and KPI tracking tools to monitor project outcomes
- Translates complex data into actionable insights for leadership
Project & Stakeholder Support:
- Serves as liaison between business users, technical teams, and leadership
- Supports project planning, testing, implementation, and change management activities
- Facilitates requirement reviews, solution validations, and user acceptance testing (UAT)
Compliance & Quality:
- Ensures solutions align with regulatory, audit, and internal control requirements
- Documents procedures, controls, and process changes to support compliance efforts
- Identifies risks and recommend mitigation strategies
Supervisory Responsibilities:
- NA
Qualifications, Knowledge, Skills and Abilities
Education:
- High school diploma (or equivalent), required
- Bachelor’s degree in Business, Information Systems, Finance, Operations, preferred
Experience:
- Two (2) to five (5) years of experience in business analysis, process improvement, or project support, required
- Demonstrated experience in requirements gathering, documentation, and stakeholder management, required
- Experience in consulting, government services, healthcare, or other compliance-driven environments, preferred
- Familiarity with project management methodologies, knowledge of process improvement frameworks (e.g., Lean, Six Sigma, BPM), preferred
Certifications:
- Certified Business Analysis Professional (CBAP) or equivalent certification, preferred
- Project Management Professional (PMP), preferred
Licensure:
- N/A
Software:
- Experience working with ERP, CRM, or case management systems, preferred
Other Knowledge, Skills, & Abilities:
- Strong analytical thinking and problem-solving skills
- Strong process mapping and documentation skills
- Ability to translate business needs into technical requirements and solutions
- Excellent written and verbal communication skills
- Strong attention to detail with a compliance and quality mindset
Ability to work effectively across cross-functional teams and multiple stakeholders