What are the responsibilities and job description for the Import Account Coordinator - Logistics and Entry position at BDG INTERNATIONAL INC?
Description:Job Overview:BDG International is seeking a proactive and detail-oriented Import Account Coordinator to manage shipments, resolve challenges, and ensure a seamless customer experience across logistics phases. The role includes tracking shipments, troubleshooting issues, and maintaining client communication while ensuring compliance with company policies.Responsibilities:Shipment Processing & Coordination: Manage shipments across all logistics phases (Air, Ocean, Road) and ensure compliance with SOPs.Issue Resolution: Identify and resolve shipment challenges, maintaining communication with clients and updating systems (Cargowise).Customer Service: Provide excellent service, ensuring timely updates and maintaining client-specific SOPs.Team Collaboration: Support colleagues and provide backup as needed.Documentation & Cost Verification: Handle quotes, verify costs, and ensure accurate documentation.In-Bond & FTZ Processing: Ensure compliance with in-bond and FTZ regulations.Training & Development: Stay updated on systems, tools, and industry regulations.Requirements:Skills & Requirements:Technical Skills: Proficiency in MS Office and logistics software (Cargowise, SureTrack).Analytical Skills: Strong math and shipment profitability analysis.Communication: Fluent in English, with strong interpersonal skills.Industry Knowledge: Experience in logistics, compliance, and customs.Adaptability: Ability to learn new tools and processes quickly.Additional Expectations:Adhere to BDG’s values of integrity and compliance.
Salary : $19 - $26