What are the responsibilities and job description for the Production/Application Support position at BCforward?
Job Title: Application Programmer III
Location: Jersey City, NJ
Duration: Contract - 11 months
Pay Range: $68.25/hr (W2)
Job ID: 373786
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an Application Programmer III to join our team supporting Market Risk platforms. The ideal candidate will have strong experience in production support, SQL, and UNIX/Linux, and a proven ability to manage incidents, resolve user queries, and improve stability and efficiency across risk systems.
Responsibilities:
- Respond to and resolve business queries for the Market Risk space.
- Manage the user query mailbox and ensure timely, appropriate responses.
- Support data feeds and batch processes, including alerting and monitoring.
- Use ITSM, ITRS, JIRA, DynaTrace, and Splunk to update tickets and produce reports.
- Own incident management, send user notifications, and manage escalations.
- Maintain documentation and knowledge articles.
- Coordinate with development teams to drive resolution of issues.
- Assist with operational and service metrics reporting.
- Plan, coordinate, and execute Business Continuity testing and documentation.
- Organize and run meetings for issue triage and resolution.
- Identify and deliver automation to reduce manual, repeatable tasks.
Required Skills & Qualifications:
- 10 years of production support experience.
- Strong SQL proficiency.
- Strong UNIX/Linux knowledge.
- Knowledge of the Software Development Life Cycle.
- Working knowledge of ITIL practices.
- Strong verbal and written communication skills.
- Effective project and time management skills.
- Ability to work in a multi-regional team.
- Working knowledge of ITRS, DynaTrace, and Splunk.
- Working knowledge of Autosys and batch job management (e.g., BMC/Control-M or similar).
- Python scripting knowledge.
Preferred Skills:
- Financial industry experience with exposure to Market Risk.
- Experience with Agile methodology.
- Operations exposure with Windows OS.
- Working knowledge of Tableau.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.
Salary : $68 - $68