What are the responsibilities and job description for the Technical Inside Sales position at BBP Sales, LLC?
About BBP
BBP is a leading manufacturer's representative and distributor of industrial instrumentation, valves, analytical products, and control systems. For more than 25 years, we have partnered with customers throughout the Southeast, delivering high-quality products, technical expertise, innovative solutions, and exceptional customer support. Our commitment to service, training, and long-term partnerships has made us a trusted resource across a wide range of industries.
Our Mission
Our mission is to provide innovative solutions to our customers through the expert application of products, services, and technical knowledge.
Position Summary
We are seeking a motivated and technically minded Technical Inside Sales Specialist to join our collaborative sales team in Baton Rouge, LA. In this role, you will serve as a trusted advisor to customers by understanding their technical requirements, recommending the best solutions, and providing exceptional support throughout the sales process.
Success in this position requires strong problem-solving skills, attention to detail, and the ability to build lasting customer relationships. If you enjoy combining technical expertise with customer interaction, this is an excellent opportunity to grow your career in industrial sales.
Key Responsibilities
- Develop and maintain expert-level knowledge of the company's products, applications, and industry solutions.
- Interpret customer drawings, specifications, and application requirements to recommend appropriate products and technical solutions.
- Prepare accurate quotations, proposals, and supporting documentation.
- Collaborate with outside sales representatives, vendors, and internal teams to deliver outstanding customer service.
- Manage multiple customer requests while maintaining accuracy and responsiveness in a fast-paced environment.
- Build and maintain strong, long-term customer relationships that drive satisfaction and repeat business.
- Provide technical product support before and after the sale.
- Follow up on quotations and opportunities to help achieve sales goals.
Qualifications
Required:
- Minimum of 3 years of experience in inside sales, technical sales, customer service, or a related industrial field.
- Strong communication and interpersonal skills.
- Ability to interpret technical information and translate customer requirements into effective solutions.
- Excellent organizational skills with the ability to manage multiple priorities.
- Proficiency with Microsoft Office and CRM or ERP systems.
Preferred:
- Experience with industrial instrumentation, valves, process control, automation, or analytical products.
- Engineering degree or technical degree, or equivalent industry experience.
- Experience reading P&IDs, engineering drawings, and technical specifications.
What We Offer
- Competitive compensation
- Comprehensive benefits package
- Opportunities for professional growth and technical training
- Collaborative team environment
- Stable, growing company with over 25 years of industry success