What are the responsibilities and job description for the Concierge-Welcome Center Part-Time position at Bayview Senior Care?
About us
Bayview Senior Care is a business in Sturgeon Bay, WI. Our goal is to Serve our clients with exceptional care and respect..
Job Description
The Concierge will be responsible for greeting guests and providing them with personalized service in the lobby of our community. The ideal candidate will have a high level of attention to detail and excellent customer service skills.
Responsibilities
- Greet guests with a wide smile and provide them with a personal touch
- Answer phones and direct calls to appropriate parties
- Maintain assigned area and keeping it clean, stocked and tidy
- Handle all requests and provide the appropriate solutions or alternatives
- Provide additional, personalized assistance when needed
- Communicate with the management team regarding issues or problems that might arise in guests’ experience with the goal of resolving them so as not to create any additional challenges for the guest experience
- Track inventory and report inventory discrepancies to management so that appropriate action can be taken
- Monitor area/wing and assist as needed
- Keep accurate records of interactions
- Update reports on the progress of various tasks as needed.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Work Location: In person
Salary : $18 - $19