Tech Event Manager

Qualifications:

• This highly motivated and extremely organized candidate must have experience supporting a team that plans complex in-person events
• This person will need to work effectively within a small team and operate strategically across the business
• 8 years experience delivering and executing on operations for 1,000 person events
• 8 years experience supporting teams delivering large scale first party events in B2B
• Day to day management of event technology budgets, agency management, and key internal stakeholder relationships
• Strong communication skills, including presentation, written, and verbal
• Customer service experience and demonstrating a solution-oriented approach
• Proven success in executing multiple events at a time and using both internal and external resources

Responsibilities:

• This role will utilize exceptional project management skills to manage all event operations from pre-event planning and production and post-event follow-up for customer hosted events
• Tool Ownership: Lead the scoping and implementation of event technology tools, including Registration, Call for Papers (CFP), Exhibitor/Content Resource Centers, Curated Agendas, Meeting Tools, Nominations, and Mobile Applications
• Onsite Execution: Oversee onsite technology management, including check-in kiosks, meeting tracking, lead retrieval, and session scanning
• Cross-Functional Collaboration: Partner with internal stakeholders to define technology needs and communicate project plans, timelines, and deliverables
• Quality Assurance: Develop robust QA protocols and contingency plans to ensure seamless execution
• Vendor Management: Collaborate with and manage multiple technology vendors to ensure high performance and integration
• Innovation: Proactively identify opportunities to improve event technology processes, tools, and the overall attendee experience
• Project Leadership: Drive weekly event tech workstream meetings, maintaining detailed workback plans and budget tracking
• Data Analytics: Take a data-driven approach to evaluating event effectiveness and ROI
• Culture & Energy: Bring a creative, positive energy to the team, building relationships that help drive the business forward
• Travel: Ability to travel nationally and internationally (including weekends and stays of up to one week) to support highly strategic events