What are the responsibilities and job description for the Experienced Hotel Front Desk Agent position at Baymont Inn and Suites by Wyandham?
Baymont by Wyndham Durango is looking for an experienced Front Desk Agent to join our team.
Pay: $15.00–$16.00 per hour
Previous Wyndham hotel experience is strongly preferred
Responsibilities
- Check guests in and out using the hotel reservation system
- Handle reservations, cancellations, and room changes
- Answer phones and assist guests with questions and requests
- Process payments and maintain accurate guest accounts
- Handle guest concerns professionally and efficiently
- Coordinate with housekeeping regarding room status
- Communicate with management regarding guest and hotel issues
- Maintain a clean and organized front desk
- Follow Wyndham brand standards and hotel procedures
- Complete required front desk and shift reports
Requirements
- Previous hotel front desk experience required
- Previous Wyndham brand experience strongly preferred
- Experience with hotel PMS and reservation systems
- Strong customer service and communication skills
- Comfortable handling cash and credit card transactions
- Reliable and dependable
- Able to work independently and make good decisions
- Professional appearance and attitude
- Evening, weekend, and holiday availability
We are looking for someone who already understands hotel front desk operations and can step into the position with minimal training.
If you have previous Wyndham hotel experience and are looking for a position with a local hotel team, we would like to hear from you.
Baymont by Wyndham Durango
Durango, Colorado
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $16