What are the responsibilities and job description for the Medical Front Office position at Baylor Scott & White Institute for Rehabilitation – Outpatient?
Overview:
Responsibilities:
Baylor Scott & White Institute for Rehabilitation
McKinney, TX (Lake Forest)
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Starting salary: $18 - $25 per hour based off experience
Responsibilities:
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
- Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
- Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects towards patient responsibility at each visit.
- Scan and maintain medical documents.
- Reconciles and posts charges daily and other reporting to ensure clean claim processing.
- Responds to all request for information from patients, other department and physicians.
- Maintains office, orders supplies and manages mail.
- Willingness to adjust schedule to center needs.
- Travels Attends all mandatory meetings and in-service education programs.
- Travels to non-home location center or other site for coverage when necessary.
- HS diploma or GED is required
Preferred Experience
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data:
Equal Opportunity Employer including Disabled/Veterans
Benefits:
401K Plan, Health Insurance, Vacation & Paid Time OffSalary : $18 - $25