What are the responsibilities and job description for the 911 Dispatcher position at Bayfield County Coffee Co?
JOB REQUIREMENTS: Description To provide dispatch services for law
enforcement, emergency medical services, fire departments, and an
emergency telephone answering point. Currently hiring Part-Time
positions. These positions often transition into full-time employment.
Examples of Duties A. Work involves radio communications (emergency and
non-emergency) and telephone answering in the dispatch center for
police, ambulance, and fire departments. B. Answer questions from the
public and obtain sufficient information to make the appropriate
emergency service dispatch request. C. Assign calls for service to field
units. D. Maintain records of all incoming and outgoing calls from the
communication center. Retrieve recorded audio files or data files. E.
Communicate by radio, phone or text messages with field units and
perform requested tasks. F. Perform emergency radio procedures in the
event of radio operating difficulties. G. Provide update services for
field units such as stolen articles, wanted persons, or informational
broadcasts. H. Assign units by virtue of familiarity with the geographic
layout of Bayfield County using reference points, road locations and
emergency service boundaries. I. Process alarm reports (burglary, fire,
etc.) J. Monitor courtroom and courthouse surveillance cameras K. Enter,
modify and cancel warrants. Enter stolen items and missing persons. L.
Use the CAD and records management systems to record complaints and
assign incident and call numbers. M. Handle routine requests for record
checks from field units. N. Perform related work as directed or required
by department personnel including taking messages for off-duty
personnel. O. Perform any other tasks as assigned by supervisor.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: A. Minimum of a high
school diploma or GED B. Pass Drug Screen and Background Check C.
Ability to communicate effectively, including written and oral
communications D. Meet the requirements to become T.I.M.E. System
certified E. Knowledge of modern office and clerical practices,
procedures, and equipment. F. Skill in the operation of a computer
terminal and radio dispatch equipment. G. Typing skills 40-50 words per
minute. Physical Requirements A. May require sitting in one location for
extended periods of time. B. May require extensive keyboard entry. C.
May require extended periods of time viewing multiple computer monitors.
D. Ability to hear and distinguish various ring tones. E. May require
occasional lifting of 30 pounds or less. F. Vision: Ability to read,
interpret and understand multiple computer screens at program resolution
levels G. Hearing: Ability to simultaneously listen to a phone call
while monitoring radio traffic on speaker. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.bayfieldcounty.wi.gov/Jobs Other:
Complete Job Description And Benefit Package Available At
www.bayfieldcounty.wi.gov/Jobs or by contacting 715-373-6181,
humanresources@bayfieldcounty.wi.gov. 117 E 5th Street, Washburn, WI
54891. EEO
enforcement, emergency medical services, fire departments, and an
emergency telephone answering point. Currently hiring Part-Time
positions. These positions often transition into full-time employment.
Examples of Duties A. Work involves radio communications (emergency and
non-emergency) and telephone answering in the dispatch center for
police, ambulance, and fire departments. B. Answer questions from the
public and obtain sufficient information to make the appropriate
emergency service dispatch request. C. Assign calls for service to field
units. D. Maintain records of all incoming and outgoing calls from the
communication center. Retrieve recorded audio files or data files. E.
Communicate by radio, phone or text messages with field units and
perform requested tasks. F. Perform emergency radio procedures in the
event of radio operating difficulties. G. Provide update services for
field units such as stolen articles, wanted persons, or informational
broadcasts. H. Assign units by virtue of familiarity with the geographic
layout of Bayfield County using reference points, road locations and
emergency service boundaries. I. Process alarm reports (burglary, fire,
etc.) J. Monitor courtroom and courthouse surveillance cameras K. Enter,
modify and cancel warrants. Enter stolen items and missing persons. L.
Use the CAD and records management systems to record complaints and
assign incident and call numbers. M. Handle routine requests for record
checks from field units. N. Perform related work as directed or required
by department personnel including taking messages for off-duty
personnel. O. Perform any other tasks as assigned by supervisor.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: A. Minimum of a high
school diploma or GED B. Pass Drug Screen and Background Check C.
Ability to communicate effectively, including written and oral
communications D. Meet the requirements to become T.I.M.E. System
certified E. Knowledge of modern office and clerical practices,
procedures, and equipment. F. Skill in the operation of a computer
terminal and radio dispatch equipment. G. Typing skills 40-50 words per
minute. Physical Requirements A. May require sitting in one location for
extended periods of time. B. May require extensive keyboard entry. C.
May require extended periods of time viewing multiple computer monitors.
D. Ability to hear and distinguish various ring tones. E. May require
occasional lifting of 30 pounds or less. F. Vision: Ability to read,
interpret and understand multiple computer screens at program resolution
levels G. Hearing: Ability to simultaneously listen to a phone call
while monitoring radio traffic on speaker. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: www.bayfieldcounty.wi.gov/Jobs Other:
Complete Job Description And Benefit Package Available At
www.bayfieldcounty.wi.gov/Jobs or by contacting 715-373-6181,
humanresources@bayfieldcounty.wi.gov. 117 E 5th Street, Washburn, WI
54891. EEO