Front Desk Assistant - Corporate Headquarters

Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patient

BayCare Clinic Corporate Headquarters is looking for a Front Desk Assistant to join our team in Green Bay, WI. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. This position is 40 hours per week, Monday-Friday, ideally morning shift but with flexibility between 8:00 a.m. - 5:00 p.m. No Holidays! No Weekends!

The Clinic

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Team

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job

• Greet, check in, and direct guests of Corporate Headquarters in a welcoming manner.
• Maintains security by following procedures and monitoring visitor access.
• Demonstrates effective, helpful and positive internal and external customer relations.
• Answers incoming telephone calls promptly, professionally, and courteously, transferring when and where appropriate, and taking messages when necessary.
• Sorts and distributes the mail and deliveries.
• Effectively utilizes a variety of office equipment.
• Provides administrative support to various Corporate Headquarters departments.
• Monitors kitchen and office supply inventory, ordering additional stock as necessary.
• Demonstrates effective listening and problem-solving skills in an effort to resolve issues.
• Accepts and processes patient payments in accordance with established procedures.
• Other duties may be assigned as necessary to meet the needs of the organization.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.
  
  

The Requirements

• High school diploma or equivalent preferred. Experience in lieu of education will be considered.
• Additional training or coursework in office administration or customer service is preferred.
• Considerable related experience strongly desired.
• Strong working knowledge of MS Office is necessary. Knowledge of other applicable computer software applications and office equipment is also preferred.
• Must demonstrate effective organizational skills, including the ability to handle multiple tasks with accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Strong customer service and interpersonal skills are a must.