What are the responsibilities and job description for the Front Desk / Medical / Billing Clerk -Bay West Endocrinology position at Bay West Endocrinology Associates?
Front desk / Medical Clerk - Bay West Endocrinology
Area of Interest: Front desk
Location: Baltimore, MD US
Hours of Work: M-F
Job Facility: 1 Texas Station Court, Suite 300, Timonium, MD 21093
Employment Type: Full Time 8:30am – 5:00pm
Shift: DAY
What You Will Do:
General Summary
Large healthcare practice is seeking an experienced front desk clerk to work with in our administrative office. The ideal candidate will need to have a strong background in customer service, answering multiple phone lines, scheduling multiple appointments, data entry, verification of insurances, and collection of balances and copayments with in a fast paced environment. This successful applicant will also work on a variety of administrative tasks daily, while being flexible in their daily assignment.
Duties and Responsibilities:
The following statements are intended to describe the general nature and level of work being performed by the people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
* Primary check in and check out for front desk services. This includes but is not limited to; answering incoming and making out going calls, scheduling multiple patient appointments, taking copay and balance payments, verifying insurance coverage and authorizations.
* Printing and collaborating provider fee tickets, daily.
* Perform posting payments of patient payments.
* Receive and make calls out to both patients and insurance companies, for payments, denials, and authorizations.
* Retrieving medical records for new and existing patients.
* Pulling and transferring of voice mails
What You Need to Be Successful:
Education and General Qualifications:
Preferred:
· 2 years’ experience as a Medical / Scheduling Clerk. Proficiency with electronic medical records (EMR).
· Ability to work independently and collaboratively within a close team environment.
· Able to multi-task and meet tight deadlines in a fast-paced workplace.
· Excellent problem-solving skills.
· Ability to prioritize and work independently is required.
Minimum:
· Attainment of a high school diploma or a High School Equivalency Certificate (GED).
· Working knowledge of computer applications and software: MS Office Suite, Athena, Centricity and other systems as necessary.