What are the responsibilities and job description for the Customer Service Coordinator position at Bay Area Properties, Inc.?
Overview
We are seeking a dynamic and proactive Customer Service Coordinator to join our team and elevate the client experience through exceptional service and strategic account management. In this role, you will serve as a vital link between clients and internal teams, ensuring seamless communication, efficient order processing, and tailored solutions that foster long-term relationships. Your energetic approach and detail-oriented mindset will drive customer satisfaction, support sales initiatives, and contribute to our company’s growth .
Duties
- Expedite customer service issues with our manufacturers and/or internal service crew.
- Utilize Apptivo CRM software to detail each customers service needs are resolved in a timely manner.
- Handle customer service inquiries promptly through various communication channels, resolving issues with problem-solving expertise.
- Maintain detailed records of client interactions, account activities, and service requests to ensure transparency and continuous improvement.
- Strong project management skills with the ability to prioritize tasks effectively.
- Excellent communication skills—both written and verbal—to foster clear internal collaboration and positive client engagement.
- Demonstrated ability in client services with a focus on relationship management and customer satisfaction.
Join us as a Customer Service Coordinator to be at the forefront of delivering exceptional client experiences while supporting our team’s growth through energetic collaboration!
Pay: $23.00 - $25.00 per hour
Work Location: In person
Salary : $23 - $25