What are the responsibilities and job description for the Clinic Manager (RN/LPN) position at Bath Community Hospital?
Position Title: Clinic Manager (RN/LPN)
Department: Rural Health Clinics [Monroe Clinic]
Reports To: Medical Director of Outpatient Medicine
FLSA Status: Exempt
Position Summary
The Clinic Manager is responsible for the overall daily operations, staff supervision, workflow management, operational performance, and clinical oversight of the assigned Rural Health Clinic location(s). This role ensures efficient clinic operations, high-quality patient care, regulatory compliance, staff accountability, and positive patient experiences.
The Clinic Manager serves as the on-site operational leader for the clinic and collaborates closely with providers, the Medical Director, and organizational leadership to support clinical excellence, operational efficiency, and organizational goals.
Essential Functions
Operations & Clinic Management
Education:
Bath Community Hospital reserves the right to modify job responsibilities as needed to support organizational needs.
Equal Opportunity Statement
Bath Community Hospital is an equal opportunity employer and recruits, hires, and promotes qualified candidates without regard to legally protected characteristics.
Department: Rural Health Clinics [Monroe Clinic]
Reports To: Medical Director of Outpatient Medicine
FLSA Status: Exempt
Position Summary
The Clinic Manager is responsible for the overall daily operations, staff supervision, workflow management, operational performance, and clinical oversight of the assigned Rural Health Clinic location(s). This role ensures efficient clinic operations, high-quality patient care, regulatory compliance, staff accountability, and positive patient experiences.
The Clinic Manager serves as the on-site operational leader for the clinic and collaborates closely with providers, the Medical Director, and organizational leadership to support clinical excellence, operational efficiency, and organizational goals.
Essential Functions
Operations & Clinic Management
- Oversee day-to-day clinic operations and patient flow
- Manage staffing schedules, clinic workflows, and operational efficiency
- Monitor clinic performance metrics, productivity, and patient access
- Monitor clinic expenses, resource utilization, and supply management in collaboration with leadership
- Ensure operational readiness and compliance with organizational standards
- Identify and implement workflow and process improvement opportunities
- Supervise clinical and non-clinical clinic staff
- Conduct performance evaluations and provide coaching and feedback
- Participate in hiring, onboarding, scheduling, and disciplinary processes
- Promote accountability, teamwork, professionalism, and service excellence
- Support employee engagement, training, and staff development initiatives
- Serve as the primary on-site leadership resource for operational and personnel concerns
- Support the delivery of safe, high-quality patient care
- Maintain compliance with RHC regulations, CMS requirements, HIPAA, OSHA, and organizational policies
- Support clinical staff and serve as a clinical resource as needed
- Collaborate with the Medical Director regarding clinical standards and patient care processes
- Participate in quality improvement initiatives and patient satisfaction efforts
- Assist with audit readiness, documentation standards, and regulatory compliance activities
- Collaborate with providers, leadership, and support departments
- Communicate organizational updates, expectations, and operational changes to staff
- Support strategic and operational initiatives within the clinics
- Address patient concerns and support service recovery efforts
- Demonstrates accountability for clinic operations, staff performance, and patient experience
- Exercises sound operational judgment and decision-making within organizational guidelines
- Maintains professionalism, confidentiality, and leadership presence
- Balances operational, clinical, and staff management responsibilities effectively
- Promotes a positive and respectful work environment
- Supports organizational mission, vision, and values
Education:
- Associate or bachelor’s degree in nursing required
- Bachelor’s degree in healthcare, business, or related field preferred
- Equivalent combinations of education and experience may be considered where appropriate
- Leadership or supervisory experience required
- Outpatient clinic or physician practice experience preferred
- Rural Health Clinic (RHC) experience preferred
- Experience with staffing, workflow management, and clinic operations preferred
- Active RN or LPN license required
- BLS required
- ACLS preferred
- RHC certification or willingness to obtain preferred
- Leadership and team management
- Operational and workflow management
- Communication and conflict resolution
- Decision-making and problem-solving
- Staff accountability and development
- Organizational and strategic thinking
- Regulatory and compliance awareness
- Ability to stand, walk, and sit for extended periods
- Ability to lift and/or move up to 50 pounds
- Manual dexterity for both clinical and administrative tasks
- Visual acuity for patient care and computer work
- Combination of clinical and administrative work in an outpatient setting
- Frequent interaction with patients, staff, providers, and leadership
- Exposure to clinical risks including infectious diseases; PPE required
- Fast-paced environment with competing priorities
- Occasional travel for meetings, training, or organizational needs may be required.
- May require extended hours based on operational needs
Bath Community Hospital reserves the right to modify job responsibilities as needed to support organizational needs.
Equal Opportunity Statement
Bath Community Hospital is an equal opportunity employer and recruits, hires, and promotes qualified candidates without regard to legally protected characteristics.