Clinic Manager

 

Who We Are: 

Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need. 

 

We are a non-profit faith based, equal opportunity employer. 

 

The Clinic Manager serves to manage the day-to-day operations of the clinic team and coordination of the daily administrative and clinical functions of the clinic. Ensuring compliance with regulations. Assist with patient-centered care as needed. Represents Rescue Mission at partner meetings, speaking engagements and events as scheduled. On-Call rotation and evening clinic hours as scheduled. 

 Hours of Availability:  

Full-Time with Flexible Schedule 

Typically, Monday – Friday; 8a – 5p; weekends, nights & holidays as scheduled 

 

Locations:

Fralin Free Clinic                                               

321 Tazewell Ave, SE                                                                      

Roanoke, VA 24013                                          

 

Compensation: $DOE/hour (non-exempt/hourly) 

 

· Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love. 

· Individuals must adhere to Rescue Mission of Roanoke’s Statement of Faith. 

· Demonstrates a genuine interest in the safety and well-being of our guests and team members. 

· Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.  

· Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned. 

· Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism. 

· Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects. 

· Ambitious to exceed expectations. 

 

 Specific Qualifications, Strengths & Skillset: 

·  Public Health or Healthcare Administration degree, helpful & preferred 

·  A strong understanding of healthcare operations, management principles, community resources and patient care is crucial 

·  Servant Leadership mindset to proactively manage team members and clinic operations in a timely, efficient manner with strong advocacy for unique needs of patients. 

·  Ability to build strong relations and initiate conflict resolution early to avoid the need for de-escalation skills 

·  Demonstrated skills, knowledge and experience in managing projects/daily assignments. 

·  Proficiency with Microsoft Office & Google products and email communications. 

·  Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations. 

·  Current active Pharmacy Tech, MOCA, and/or Dental Xray certifications; to be obtained within 6 months of hire. 

 

Career Summary (not all-inclusive): 

Serves to ensure timely, efficient, and respectful clinical services are provided with a patient-centered care approach in compliance with healthcare regulations. Assist the clinic team with patient care as needed; include maintaining team dynamics, flow of patients in the clinic, compliance with healthcare regulations, data management & reporting, certification compliance for the clinic and team members, on-call rotation to support the clinic after-hours. Street Outreach coordination and participation, maintain a safe, secure and clean clinic. Volunteer engagement, training and coordination of assignments. 
 

 

Physical demands essential to performing the job duties of this position (not an all-inclusive list). 
Continuous - Communicating with others to exchange information; verbally and/or electronically 
Frequent – potential exposure to bodily fluids, bloodborne pathogens, infectious diseases 
Prolonged periods of physical activity (80%) sitting and/or standing 
Prolonged periods of standing, stooping, turning, twisting, pushing, pulling objects 
Frequent computer use; computer screen exposure 
Lift up to 50 pounds; not typically repetitive 
Temperatures may vary depending on activity/events; indoor/outdoor exposure 
Noise levels may vary depending on activity/event and/or location 
 

The Rescue Mission of Roanoke is a drug and tobacco-free workplace.