What are the responsibilities and job description for the Assistant Manager position at Baskin Robbins?
ABOUT THE ROLE
The Assistant Manager position is a deliberate, structured steppingstone toward becoming a Restaurant Manager. This is a hands-on leadership role with real responsibility — you’ll run shifts, develop your team, and work directly with the Restaurant Manager to learn the full scope of store operations.
LEADING THE TEAM
- Arrive on time and set a strong, positive tone for every shift you lead
- Assign team positions, communicate shift priorities, and hold team members accountable to performance standards
- Coach and develop team members with timely, clear, and constructive feedback
- Motivate crew to deliver exceptional guest experiences with urgency and care
- Support recruiting, hiring, onboarding, and training of new team members
- Conduct performance conversations and contribute to performance management decisions
- Attend Restaurant Manager meetings alongside the store’s GM when directed
- Report equipment issues, team feedback, and operational opportunities to the Restaurant Manager
OPERATIONAL RESPONSIBILITIES
- Oversee all store operations during your shift — quality, cleanliness, speed, and guest satisfaction
- Monitor and manage labor costs, food costs, and cash handling throughout each shift
- Support product ordering and inventory management as directed by the Restaurant Manager
- Assist with sales planning and be introduced to the fundamentals of P&L management
- Ensure full compliance with food safety, sanitation, and all applicable state and federal regulations
- Execute brand standards, marketing initiatives, and promotional programs with precision
- Maintain a clean, organized, and welcoming environment for guests and team alike
- Adhere to and enforce uniform standards
WHAT WE’RE LOOKING FOR
- Experience in restaurant, retail, or supervisory management
- Strong leadership and team-building instincts
- Guest-centric mindset — raises the bar for everyone
- Sharp problem-solver who makes good decisions under pressure
- Passionate about results and committed to their own growth
- Honest, accountable, and consistently reliable
- Fluent in spoken and written English
- Solid math, writing, and basic computer skills
- Ability to acquire and maintain a Texas Food Manager Certification
PHYSICAL REQUIREMENTS
- Standing for extended periods
- Bending, stooping, and reaching
- Pushing, pulling, and repetitive hand and wrist motion
- Lifting up to 50 lbs (boxes, ice, product)
- Working in a compact shop environment
PERKS & HIGHLIGHTS
- Clear path to Restaurant Manager
- Free & discounted treats
- Management training & mentorship
- Flexible scheduling
- Locally owned & operated by Gabe Resources, LLC
This is more than a job — it’s a career launch. At Gabe Resources, LLC, we’re building leaders who will grow with us for years to come. If you’re ready to invest in yourself, we’re ready to invest in you.
Independently Owned & Operated. This position is with Gabe Resources, LLC, a locally owned Baskin-Robbins franchisee in Colleyville, TX. Your employer will be Gabe Resources, LLC.
ABOUT GABE RESOURCES, LLC
Gabe Resources, LLC is a local franchisee of Baskin-Robbins in Colleyville, TX.
We believe great leaders are built — not just hired. We’ve created opportunities where passionate, driven people can grow their careers alongside a team that supports them every step of the way.
If you’re hired, Gabe Resources, LLC will be your employer, and you’ll join a team where your leadership skills are genuinely valued.
Imagine a place where all day long people talk about ice cream, eat ice cream and even dream of ice cream. That’s us. That’s Baskin-Robbins. Over 70 years ago, Burt Baskin and Irv Robbins had the crazy idea of offering 31 flavors of ice cream when everyone else was still selling vanilla, chocolate, and strawberry. Burt and Irv were absolutely nuts about ice cream (Irv even had a swimming pool shaped like an ice cream cone). Their passion was contagious, and we like to think our 1400 flavors have made the world a more flavorful place since we opened for business in 1945.
Pay: Starting at $16.00 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
Salary : $16