Project Manager - Furniture Installation

Why You?

You are looking for something more creative, intellectually stimulating and collaborative. You dig finding balance and can solve challenges with grace. Your process driven and committed to completing the job. You are bold, full of ideas and want to be part of a team that is hungry to win. If this sounds like you, we would like to talk.

Why Us?

BASK exists to be bold in how we bring spaces to life that building cultures, reflect brands, and enrich lives through intentional design and flawless implementation.

BASK is Southern California's premier furniture design and integration studio, a Minority Owned Business, offering workspace consultation, procurement, delivery, installation, and maintenance—serving SoCal with national capabilities. We create environments tailored to how our clients do business by supporting collaboration, creativity, productivity, and wellbeing.

Our commitment to Diversity, Equity & Inclusion means everyone on our team can bring their authentic, best self to work every day.

What You Will Do

The Project Manager, reporting to the VP of Client Experience, will focus primarily on a key client in Orange County, CA. You'll lead project installation coordination—including new workstations, reconfigures, case goods, ancillary furniture, technology, and architectural projects—from order entry through final closeout. You will partner with Client Experience Managers on execution strategy through design and specification.

As the main point of contact for clients and trades, you'll manage critical dates, budgets, quality, and customer satisfaction for each assigned project, ensuring objectives are met on time and to standard.

This is a highly collaborative role requiring regular evening and weekend work.

Primary Focus Areas:

·      Acts as the communication hub and point of contact with customers, field leads, sales representatives, designers and third-party contractors

·      Develops and communicates work plan, schedule and logistics based on overall project parameters, project schedule, scope and customers goals

·      Performs site visits to verify field dimensions, building regulations, dock access, elevator status, and certificates of insurance to ensure accurate labor estimates

·      Provides solutions to customer issues by continually assessing the changing needs of the customer and design space, making appropriate decisions to correct the problem, and communicating those solutions to the customer, and the greater team

·      Maintains detailed project documentation, including project folders, documentation of key project decisions, sign offs and approvals throughout all project phases  

·      Provides timely, formal communications throughout project to client and project team

·      Monitors all job costs, project billings, labor cost and change orders

·      Determines all critical shipping information including product arrival timing, boxed or unboxed, tagging sequences etc.

·      Conducts walk through with customers and project lead at time of completion to identify and resolve punch list

·      Confirms project completion and ensures all invoicing is timely and accurate.

Additional Skills and Attributes:

·      Outstanding communication and presentation skills, organization, and customer (internal and external) support orientation

·      Excellent leadership skills, combining a low-ego approach, competitive spirit, and ability to motivate and empower others

·      A team leader that possesses solid communication skills, including verbal, written, presentation and listening skills with demonstrated critical thinking and problem-solving skills.

·      Detail and process oriented, innovative, creative, proactive, and flexible

·      Flexibility to travel between BASK locations.

The Experience You Will Bring

·      B.A./B.S. degree

·      5 years’ experience working at a commercial furniture manufacturer or furniture dealer

·      5 years’ experience coordinating multiple stakeholders to a successful outcome, preferably in an operations role.

·      Has a strong knowledge of all aspects of furniture management, including the order preparation and management, installation, and furniture project administration.

·      Hedberg software experience is preferred.  

·      PC skills - Advanced level with MS Office Suite

Why You will Love Working for BASK

·      Competitive compensation and 401(k)

·      Career pathing

·      Collaborative and supportive culture

·      Medical, dental, and short- and long-Term Disability

·      PTO and Paid Holidays

·      Hybrid work schedule

·      Healthy snacks and lunches

·      Annual employee and family events; impromptu celebrations and team outings

·      Quarterly company Town Halls with annual community service event

·      Company-funded annual charitable giving

Compensation

Annual Compensation of $80,000 - $100,000