Office Manager + Team Experience

About Basis

Basis equips accountants with a team of AI agents to take on real workflows.

We have hit product-market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.

Built in New York City. Read more about Basis here.

About The Team

Our office is fundamental to our work — it’s where culture comes to life and ideas become real. This role shapes that experience every single day — and the right person will take pride in making it exceptional.

What You’ll Be Doing

As our Office & Team Experience Manager, you’ll own everything that makes the Basis office hum—how it looks, how it runs, and how it feels to walk in each morning.

• Manage all facilities operations– vendors, supplies, maintenance, deliveries, and relationships with our building partners.
• Own the look, feel, and function of our space, ensuring it’s always organized, delightful, and ready for what’s next.
• Lead logistics for office expansion and employee growth, partnering closely with leadership and external vendors.
• Track and manage budgets for facilities and employee experience initiatives.
• Coordinate logistics for team and visitors — from travel to meeting setup.
• Continuously look for ways to improve our space, systems, and rituals as we grow.
  
  

You’ll manage the logistics that keep us organized while creating the moments that make us proud to be here, ensuring our space runs seamlessly as we grow. You’ll plan regular team events and design little sparks of joy throughout the workplace.

• Plan - along with the rest of the Office of CEO - regular team events, celebrations, and in-office rituals that build connection and reflect who we are.
• Surprise and delight the team with thoughtful touches– birthdays, milestones, or simply “just because.”
• Partner on onboarding and day-one experiences that make every new hire feel instantly welcomed and thrilled to be part of the team.
  
  

This role is for someone who finds genuine fulfillment in building a place people love to come to every day—the face and ambassador of the Basis office, blending hospitality, creativity, and operational excellence.

📍 Location: NYC, Flatiron office. In-person team.

What You’ll Bring

• Attention to the small things and pride in improving them before anyone asks.
• 3-5 years of experience in office management, hospitality, or workplace operations.
• A love for creating spaces people want to be in and bringing order and warmth to the everyday.
• Energy, creativity, and heart to events and celebrations.
• Proactive energy, sharp attention to detail, and a love for making things run smoothly
• A real joy in hospitality — in supporting a growing team, building a culture people want to be a part of, and seeing them smile.
  
  

What Success Looks Like In This Role

• Process-oriented: Skilled at breaking down complex problems into clear, repeatable steps and managing execution.
• Strong communicator: Clear in explaining concepts and comfortable collaborating across all levels of seniority.
• First-principles reasoner: Question assumptions and apply lessons creatively to new situations.
• Company-builder: Eager to lay groundwork both technically and culturally as we rapidly scale.
• Office lover: Prefers face-to-face interactions in our NYC office.
• All-in: Driven to seize a massive opportunity, accelerate growth, and commit deeply to Basis’s success.
  
  

In accordance with New York State regulations, the salary range for this position is $70,000 – $120,000. This range represents our broad compensation philosophy and covers various responsibility and experience levels. Additionally, all employees are eligible to participate in our equity plan and benefits program. We are committed to meritocratic and competitive compensation.