Seasonal Transfer Station Attendant - Benton City

Position Summary

The Scalehouse Attendant plays a critical role in daily operations by managing customer transactions, tracking incoming waste loads, and ensuring accurate reporting and communication with internal teams. This position requires strong attention to detail, excellent customer service skills, and adherence to company policies and industry standards. Serving as a key point of contact between customers, and internal teams, this role is essential to maintaining accurate billing, regulatory compliance, and efficient transfer station operations.

Key Responsibilities

Tactical (Day-to-Day) Duties

• Cash Handling
  • Collect and process cash payments from customers accurately
  • Balance cash drawer/till daily and reconcile discrepancies
• Payment Processing
  • Process checks and cash payments both in person and over the phone
• Ticket & Load Tracking
  • Accurately record and track all incoming and outgoing load tickets
  • Ensure scale tickets are assigned to the correct company
  • Verify that all work orders reflect accurate waste attribution
• Reporting
  • Prepare and distribute daily tonnage reports to the customer service team
  • Assist with daily data entry work orders
• Communication
  • Report and coordinate handling of any non-standard or special waste items

Strategic Responsibilities

• Maintain high levels of accuracy and accountability in all financial and operational transactions
• Support operational efficiency by ensuring proper documentation and reporting of waste loads
• Contribute to continuous improvement by identifying process gaps and recommending solutions
• Uphold company policies, safety standards, and regulatory compliance requirements

Qualifications

• High school diploma or equivalent required
• Previous experience in customer service, cash handling, or administrative roles preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (data entry, email communication, reporting)
• Effective verbal communication skills

Work Environment

• Work is primarily performed in a fast paced scalehouse/office environment with frequent interaction with drivers and customers
• May require occasional outdoor exposure depending on operational needs
• Regular use of computers, radios, and payment processing systems

Key Competencies

• Accuracy & Attention to Detail
• Customer Service Orientation
• Accountability & Integrity
• Communication & Team Collaboration
• Time Management & Organization

Equal Opportunity Employment  

Basin Disposal, Inc. is an Equal Opportunity Employer and values diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. EOE including disability/vets.  

Salary : $18 - $21