What are the responsibilities and job description for the Collision Center Estimator position at Basil Family Dealerships?
Joe Basil Chevrolet, one of Western New York’s most trusted and highest-volume dealerships, is seeking a knowledgeable and customer-focused Collision Center Estimator to join our growing team. If you take pride in accuracy, communication, and delivering exceptional customer service, we want to meet you!
Location: 5111 Transit Rd. Depew, NY 1404
What you'll do:
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Greet customers and assess vehicle damage in a professional, friendly manner
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Prepare detailed, accurate repair estimates using dealership software
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Communicate with insurance companies, customers, and internal team members regarding repair plans and timelines
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Review and verify parts pricing, labor times, and repair procedures
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Maintain strong follow-up on repair status, approvals, and customer updates
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Collaborate with technicians and parts staff to ensure smooth workflow
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Ensure compliance with OEM repair standards and collision industry guidelines
- Provide exceptional customer service throughout the repair procedure
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